My steam profile name has changed into numbers ????

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Today i just login to my steam and i notice that my name has been changed into 17 numbers also my old steam psudo names , my profile photo and also all my account information showcast has been changed or reset :( plus all of this i got wired message in my profile asking me to move all my inventory iteam to another account because my account will get banned in under24 hours !!!! but why my steam its clean i use steam guard form 5 years please admin fix this problem and thank you so much

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

my steam name has changed into number ???

Today i login i just see that my steam name has changed into 17 numbers also i got warning message in my profile from steam and my old pesudo names has been removed also all my profile information its look like someone rest them u can clic and check it , i didn't did anything wrong in all my steam uses it must be someone who did that to my account i ask for resolve this sorry for my bad english and thanks for help

[Count_Dandyman]

If you got a warning and had your name and profile forcibly changed then it means your name and profile broke Steams rules. As far as Steam is concerned the matter is resolved and all that needs to happen is for you to read the rules and follow them to prevent it happening again.

[Satoru]

Looks like you got hijacked and your profile made private . Unprivate your profile

Where did you get the 'warning'

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Count_Dandyman:

If you got a warning and had your name and profile forcibly changed then it means your name and profile broke Steams rules. As far as Steam is concerned the matter is resolved and all that needs to happen is for you to read the rules and follow them to prevent it happening again.

thanks for reply man but i don't have anything inpropriate or broke steam ruls man i use this account from a 7 years btw my name was دكتور Stillalive where is the problem with this name دكتور its arabic word and it mean Doctor all my showcast and steam info i didn't change them from 5 years and i didn't even put any bad words or any thing brok steam ruls :(

[Jerry]

Originally posted by 76561198048654462:

i got wired message in my profile asking me to move all my inventory iteam to another account because my account will get banned in under24 hours !!!!

Caution, your account has been hijacked. All trades will be forwarded to a bot fake account. Do not trade or you will lose your items.
The warning and profile change were not done by Steam.

You entered your account data into a third party website, knowingly or not, and now they are in your account.

Do the following in short order:
Scan your computer for malware
Deauthorise all other devices
Change your password and email adress
Revoke your API key

Make sure to do all these steps, as only then you will be able to lock the hijacker out.

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Satoru:

Looks like you got hijacked and your profile made private . Unprivate your profile

Where did you get the 'warning'

after i notise what happen to my profile info and that warning message under my profile one of my friend tell me to turn my inventory privet because it must be a scamer who did that so i turn my steam from pubic to friends only and privet for my inventory and i send a support ticket to steam till now they didn't reply me :(

[Satoru]

Originally posted by Count_Dandyman:

If you got a warning and had your name and profile forcibly changed then it means your name and profile broke Steams rules. As far as Steam is concerned the matter is resolved and all that needs to happen is for you to read the rules and follow them to prevent it happening again.

It looks like scammers have moved to making the profile private to hide the “message” on their profiles to make the scam work.

Steam support won’t private a profile if it violates the rules

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Jerry:

Originally posted by 76561198048654462:

i got wired message in my profile asking me to move all my inventory iteam to another account because my account will get banned in under24 hours !!!!

Caution, your account has been hijacked. All trades will be forwarded to a bot fake account. Do not trade or you will lose your items.
The warning and profile change were not done by Steam.

You entered your account data into a third party website, knowingly or not, and now they are in your account.

Do the following in short order:
Scan your computer for malware
Deauthorise all other devices
Change your password and email adress
Revoke your API key

Make sure to do all these steps, as only then you will be able to lock the hijacker out.

dude should i wait for steam support to reply my request first ?

[Jerry]

Originally posted by 76561198048654462:

dude should i wait for steam support to reply my request first ?

Not necessary. As I said, the changes on your profile were not done by Valve/Steam and are in no way official. So their answer will not change things in any way. Better get rid of the thing, that lurks on your account as quickly as possible.
It is a well-known pattern during the last months, regular users around here will recognise it. The "trade now, you will be trade-banned soon" part is something, Steam would not do.

If you want to be safe in the future, do not log into websites directly with your Steam data. Instead log into Steam in your browser. Every legitimate site will carry over this login and only ask you to confirm. Every site, that still asks for your name and password is a scam.


P.S.: Feel free to change your name and avatar back once that's done.

[Levi]

Originally posted by 76561198048654462:

dude should i wait for steam support to reply my request first ?

NO!

Your account has been hijacked.

Follow ALL of the instructions above and immediately change your password.

This is one of the many 'scam scare tactics' that hijackers resort to.

Account hijacking on Steam | Prevention, Causes & security restrictions 

A Guide for Steam

By: Levi

Account hijacking on Steam has been a major concern for Valve — and in the year 2015, they've imposed multiple security restrictions to prevent further loss for the victim.

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Robin3sk:

Originally posted by 76561198048654462:

dude should i wait for steam support to reply my request first ?

NO!

Your account has been hijacked.

Follow ALL of the instructions above and immediately change your password.

This is one of the many 'scam scare tactics' that hijackers resort to.

Account hijacking on Steam | Prevention, Causes & security restrictions 

A Guide for Steam

By: Levi

Account hijacking on Steam has been a major concern for Valve — and in the year 2015, they've imposed multiple security restrictions to prevent further loss for the victim.

:isimoon:

sorry man but i can't follow you comon a steam mod must give me what shoud i do btw your guide its not even rated

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Jerry:

Originally posted by 76561198048654462:

dude should i wait for steam support to reply my request first ?

Not necessary. As I said, the changes on your profile were not done by Valve/Steam and are in no way official. So their answer will not change things in any way. Better get rid of the thing, that lurks on your account as quickly as possible.
It is a well-known pattern during the last months, regular users around here will recognise it. The "trade now, you will be trade-banned soon" part is something, Steam would not do.

If you want to be safe in the future, do not log into websites directly with your Steam data. Instead log into Steam in your browser. Every legitimate site will carry over this login and only ask you to confirm. Every site, that still asks for your name and password is a scam.


P.S.: Feel free to change your name and avatar back once that's done.

i really appreciate your answer man but the steps you ask me to do its risky because a steam mod said to me to never turn off my mobile guard and you ask me "Deauthorise all other devices i think i must wait for steam admin to reply because im rly scared for my steam you may you don't know what this steam represent to me man btw thank for your help

[Satoru]

Note deauthorizing SteamGuard devices doesn’t disable SteamGuard. It Simply triggers other steam client to reauthorize itself upon next login. It basically is “uncheck remember me” remotely

Normal users don’t need SteamAPI keys and if you have one it means the attack created it as part of the scam. Remove the SteamAPI key

[AL.KASSAM ⁧⁧ᵛᵃˡᵛᵉ]

Originally posted by Satoru:

Note deauthorizing SteamGuard devices doesn’t disable SteamGuard. It Simply triggers other steam client to reauthorize itself upon next login. It basically is “uncheck remember me” remotely

Normal users don’t need SteamAPI keys and if you have one it means the attack created it as part of the scam. Remove the SteamAPI key

so you recommend me to did that step too deauthorizing others devices and what about steam API key and where to find it ?

[Muppet among Puppets]

Someone is on your account.
That is risky.

Read and understand the steps.