Bought Europa Universalis 4 empire bundle, but know I want a refund after 2.6 played hours

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Ajavisk Nov 26, 2018 @ 4:56pm

I bought it seven hours ago. I still want the game, but not with all the dlc I bought it with. Do you think I will still be able to obtain a refund?

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Showing 1-8 of 8 comments

Ogami Nov 26, 2018 @ 4:58pm

Most likely no. You are not only over the refund time limit for the main game but all the DLC too since Steam only counts the main game playtime for DLC refunds.

Last edited by Ogami; Nov 26, 2018 @ 4:58pm

Ajavisk Nov 26, 2018 @ 5:17pm

Originally posted by Ogami:
Most likely no. You are not only over the refund time limit for the main game but all the DLC too since Steam only counts the main game playtime for DLC refunds.

Oh that is bad, but understandable. I may be inventing stuff, but I thought that in the past they had a refund timer of five hours or something

cSg|mc-Hotsauce Nov 26, 2018 @ 5:24pm

Originally posted by Ajavisk:
Oh that is bad, but understandable. I may be inventing stuff, but I thought that in the past they had a refund timer of five hours or something

Nope.

Drab Nov 26, 2018 @ 5:40pm

Apply for a refund to your Steam wallet and explain that you bought the wrong bundle.

Don't play at all until they answer.

Last edited by Drab; Nov 26, 2018 @ 6:12pm

Drab Nov 26, 2018 @ 5:43pm

If that fails. Do this.

Log in to the Steam client - click on steam support - click on help at the top of the screen - click on 'Purchases' - click on the purchase of the game - I have a question about this purchase - explain the issue.

Don't play the game at all until you have recieved an answer.

Request the refund to your wallet.