Steam library is empty.
My steam library has been wiped. All that was left was Don't Starve, that I had installed, and Unturned for some reason. Unturned wasn't installed. It was just there. Don't know what to do.
I didn't have many games before but I had AoE II and AoE III that I payed for. Help.
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Showing 1-15 of 16 comments
76561198148469295 Nov 25, 2018 @ 10:02am 
Also my profile picture and my account level and badges are gone. :(
J4MESOX4D Nov 25, 2018 @ 10:03am 
You're on the wrong account.

The one you are posting from owns 2 games and that was back in 2014 https://steamcommunity.com/profiles/76561198148469295/badges/13
76561198148469295 Nov 25, 2018 @ 10:06am 
But this is my only account
Hodman Nov 25, 2018 @ 10:08am 
Check the emails from purchases, that's the account where your games are.
J4MESOX4D Nov 25, 2018 @ 10:08am 
Originally posted by rasmusjussike:
But this is my only account
That's what they all say and ten times out of ten they have one or more other accounts that they forgot they created or didn't know they had.

You need to login to your main account with the correct login name. This can be found on any email correspondance you have from Steam. You likely have more than one account bound to the same email address so make sure it's of a purchase from your main account.
76561198148469295 Nov 25, 2018 @ 10:13am 
Originally posted by Hodman:
Check the emails from purchases, that's the account where your games are.
My purchase history is empty.

J4MESOX4D Nov 25, 2018 @ 10:14am 
Originally posted by rasmusjussike:
Originally posted by Hodman:
Check the emails from purchases, that's the account where your games are.
My purchase history is empty.
That's because you are on the wrong account:steamfacepalm:

Try reading - you need to locate EMAILS from previous purchases which will have your ACCOUNT NAME which you must use to login to your main account. It's not difficult.
Last edited by J4MESOX4D; Nov 25, 2018 @ 10:14am
76561198148469295 Nov 25, 2018 @ 10:15am 
Originally posted by J4MESOX4D:
Originally posted by rasmusjussike:
My purchase history is empty.
That's because you are on the wrong account:steamfacepalm:

Try reading - you need to locate EMAILS from previous purchases which will have your ACCOUNT NAME which you must use to login to your main account. It's not difficult.
Did that and the only account that is connected to those emails is the one im on.
Hodman Nov 25, 2018 @ 10:17am 
Check for emails in your email account, I didn't say purchase history.

Edit. You said you have AoE II, look for the email.
Last edited by Hodman; Nov 25, 2018 @ 10:17am
J4MESOX4D Nov 25, 2018 @ 10:17am 
Originally posted by rasmusjussike:
Originally posted by J4MESOX4D:
That's because you are on the wrong account:steamfacepalm:

Try reading - you need to locate EMAILS from previous purchases which will have your ACCOUNT NAME which you must use to login to your main account. It's not difficult.
Did that and the only account that is connected to those emails is the one im on.
Not possible. Find a historic purchase from your main account and use the account name from that email to login with.

If you can't do this you'll have to recover your account https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090
Forcen Nov 25, 2018 @ 10:17am 
Did you find any email that had your purchases? Try searching your email for "age of empires".
Originally posted by rasmusjussike:
Did that and the only account that is connected to those emails is the one im on.
How can you tell?
Last edited by Forcen; Nov 25, 2018 @ 10:18am
76561198148469295 Nov 25, 2018 @ 10:28am 
Originally posted by Forcen:
Did you find any email that had your purchases? Try searching your email for "age of empires".
Originally posted by rasmusjussike:
Did that and the only account that is connected to those emails is the one im on.
How can you tell?
Couldn't find any emails that have my purchases, and all the emails lead to this account.
Forcen Nov 25, 2018 @ 10:31am 
That's not good, that means you currently have no record what so ever that you ever bought those games.

I would double check all your email accounts, or do you remember deleting them?

If you still want proof that you are on another account, did you have any friends in steam before? Try finding their profiles and see if you can see your old account in their friend lists.
J4MESOX4D Nov 25, 2018 @ 10:37am 
Originally posted by rasmusjussike:
Originally posted by Forcen:
Did you find any email that had your purchases? Try searching your email for "age of empires".

How can you tell?
Couldn't find any emails that have my purchases, and all the emails lead to this account.
You said your purchase history was empty on the account you are signed in from. You may be in a pickle with your login name/profile name and this has resulted in you logging into an old account you forgot you had.

You'll likely need to recover the account from Support.
76561198148469295 Nov 25, 2018 @ 10:41am 
Originally posted by J4MESOX4D:
Originally posted by rasmusjussike:
Couldn't find any emails that have my purchases, and all the emails lead to this account.
You said your purchase history was empty on the account you are signed in from. You may be in a pickle with your login name/profile name and this has resulted in you logging into an old account you forgot you had.

You'll likely need to recover the account from Support.
I don't use Steam that much and I know that I've only ever had 1 account, I don't even know when the library got like this.
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Date Posted: Nov 25, 2018 @ 10:01am
Posts: 16