All Discussions > Steam Forums > Help and Tips > Topic Details
Ez frog Sep 15, 2018 @ 3:20pm
Where to write a ticket if acoount is stolen.
My second account got stolen. Hacker changed email too. I cant find anywhere where to write a ticket
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Originally posted by cSg|mc-Hotsauce:
Originally posted by Ez frog:
Originally posted by cSg|mc-Hotsauce:
Log out of Steam altogether and click the first link. Go through the steps.

:qr:
Oh and btw the hacker is using my account to send more scam links. He looks like a bot. Does that mean that my inventory is safe?

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

Type asdfghjkl for the name. Fail at finding the account, do a few captchas and the ticket screen will appear.

Your inventory is in danger, yes.

:qr:
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Showing 1-8 of 8 comments
cSg|mc-Hotsauce Sep 15, 2018 @ 3:35pm 
Log out of all accounts and go here https://help.steampowered.com/en/wizard/HelpWithLogin

And read https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366&l=english

:qr:
#1
Ez frog Sep 15, 2018 @ 3:37pm 
Originally posted by cSg|mc-Hotsauce:
Log out of all accounts and go here https://help.steampowered.com/en/wizard/HelpWithLogin

And read https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366&l=english

:qr:
Where can i actually write the ticket. I see all the information but no button to make a ticket
#2
cSg|mc-Hotsauce Sep 15, 2018 @ 3:39pm 
Log out of Steam altogether and click the first link. Go through the steps.

:qr:
#3
Ez frog Sep 15, 2018 @ 3:44pm 
Originally posted by cSg|mc-Hotsauce:
Log out of Steam altogether and click the first link. Go through the steps.

:qr:
did that but i cant find a way to create a ticket.
#4
Ez frog Sep 15, 2018 @ 3:52pm 
Originally posted by cSg|mc-Hotsauce:
Log out of Steam altogether and click the first link. Go through the steps.

:qr:
Oh and btw the hacker is using my account to send more scam links. He looks like a bot. Does that mean that my inventory is safe?
#5
The author of this thread has indicated that this post answers the original topic.
cSg|mc-Hotsauce Sep 15, 2018 @ 3:54pm 
Originally posted by Ez frog:
Originally posted by cSg|mc-Hotsauce:
Log out of Steam altogether and click the first link. Go through the steps.

:qr:
Oh and btw the hacker is using my account to send more scam links. He looks like a bot. Does that mean that my inventory is safe?

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

Type asdfghjkl for the name. Fail at finding the account, do a few captchas and the ticket screen will appear.

Your inventory is in danger, yes.

:qr:
Last edited by cSg|mc-Hotsauce; Sep 15, 2018 @ 3:54pm
#6
Ez frog Sep 15, 2018 @ 4:15pm 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Ez frog:
Oh and btw the hacker is using my account to send more scam links. He looks like a bot. Does that mean that my inventory is safe?

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

Type asdfghjkl for the name. Fail at finding the account, do a few captchas and the ticket screen will appear.

Your inventory is in danger, yes.

:qr:
Thank you very much. Hopefully my account will get recovered before the hacker does anything
#7
Ez frog Sep 16, 2018 @ 12:00am 
Happy news. They restored my account in 5 hours. The hacker didnt do anything bad to it.
#8
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Date Posted: Sep 15, 2018 @ 3:20pm
Posts: 8
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