Refund Denied - Anything More I Can Do?

[Jackie Daytona]

I bought a game, but online play is full of cheaters. (It's really bad.) I have no intention of playing the game again. I've uninstalled, but I'm being denied a refund.

Is there anything else I can do? Developers are locking threads concerning issues I care about. So I can't even bring up problems to them. (Despite their claims about being open to suggestions.)

The game is terrible (SCUM), and I could really use the money a lot more than a cheat-ridden game.

[gwait]

No

[SpunkyJones]

No, you need to be within the refund guidelines,

[Jackie Daytona]

Originally posted by SpunkyJones:

No, you need to be within the refund guidelines,

I'm within the 2 weeks. Regardless, the information on refunds indicates there are exceptions.

I have never refunded anything (through Steam) before. I'm hoping for a bit of leeway.

[gwait]

It's both, not one or the other.

[Wolf Knight]

2 weeks owned and less then 2 hours played. if you go over either, you are outside the refund policy. cheaters in a game is not ground for a refund unless you can get the game developer to allow it.

[Jackie Daytona]

Originally posted by Wolf Knight:

2 weeks owned and less then 2 hours played. if you go over either, you are outside the refund policy. cheaters in a game is not ground for a refund unless you can get the game developer to allow it.

How would I go about getting the developer to allow the refund?

[Crazy Tiger]

Talk to the developer and ask him if he'll allow the refund.

As stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or the developer allows it) they'll refund it. In most cases, it's a no, though.

[50 Centavos]

no

[Jackie Daytona]

Thanks for the advice everyone.

Originally posted by Crazy Tiger:

Talk to the developer and ask him if he'll allow the refund.

As stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or the developer allows it) they'll refund it. In most cases, it's a no, though.

I'm giving it a try. Here's hoping...

[76561198847312481]

s stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or th

[Jackie Daytona]

Originally posted by =¡¡=:

s stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or th

I've put in the request twice. Both times I was denied in seconds. I don't believe it was manually reviewed. Seems to be fully-automated.

[C²C^Guyver |NZB|]

Originally posted by ;1743346190278254562:

Thanks for the advice everyone.

Originally posted by Crazy Tiger:

Talk to the developer and ask him if he'll allow the refund.

As stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or the developer allows it) they'll refund it. In most cases, it's a no, though.

I'm giving it a try. Here's hoping...

Don't get your hopes up.

Why does no one read this?


https://store.steampowered.com/steam_refunds/

[C²C^Guyver |NZB|]

Originally posted by ♢♣ Rolling Skulls ♣♢:

Originally posted by =¡¡=:

s stated before, it's 2 hours AND 2 weeks. If outside those requirements, it's reviewed and if Steam Support deems it acceptable (or th

I've put in the request twice. Both times I was denied in seconds. I don't believe it was manually reviewed. Seems to be fully-automated.

REAL people look at refund requests.

[gwait]

Originally posted by ♢♣ Rolling Skulls ♣♢:

Seems to be fully-automated.

Even if it was (it isn't), it's not like you are eligible for one.

You have 41.7 hours on record..

[Jackie Daytona]

Originally posted by C²C^Guyver |NZB|:

Originally posted by ♢♣ Rolling Skulls ♣♢:

I've put in the request twice. Both times I was denied in seconds. I don't believe it was manually reviewed. Seems to be fully-automated.

REAL people look at refund requests.

Steam must be very efficient. As I was denied literally seconds after making the request. Impressive their employees work so fast!

Both times.