All Discussions > Steam Forums > Help and Tips > Topic Details
Xitreon Dec 11, 2019 @ 11:10am
Need some advice
Helo.
I need to reset my password for steam, but i no longer have access to the email account it is bound to, when I try to change the email account, I've tried going into settings> change email> forgot password, but when I click send I get some sort of CAPTCHA error even though there is no captcha.

What should I do?
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cSg|mc-Hotsauce Dec 11, 2019 @ 11:13am 
Are you using a browser?

:qr:
#1
Xitreon Dec 11, 2019 @ 11:15am 
Right now I am logged into steam, but unless i can change the email and password I will lose access to my account sooner or later.
#2
Cathulhu Dec 11, 2019 @ 11:17am 
If you are logged into the Steamclient, you can change both in the account settings.
#3
Xitreon Dec 11, 2019 @ 11:33am 
Like I said in my original post, I tried doing change email> forgot password, filling out the details only to get some captcha error
#4
Xitreon Dec 11, 2019 @ 12:33pm 
It looks like I managed to do it.. I added my visa card to my steam account and was then able to use that information to prove ownership of the account so I could change the email address which in turn also allowed me to change the password

It was only LUCK that I wasn't already logged out, cause if i had I would NEVER have been able to get back in
Last edited by Xitreon; Dec 11, 2019 @ 12:34pm
#5
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Dec 11, 2019 @ 11:10am
Posts: 5
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