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That's one possible reason.
When you try to access Steam or any of its domains, what error message do you get?
Is it access denied, or something similar?
So the last week it works well....
Last sunday we got disconected, and all the night the (ARK) was disconected many many times both of us.
At the morning we got disconected, and after we can't go online with the steam.
We did not get error msg just sas cannot connect to the steam, go to offline...
I tried to reinstall the updater can not connect too to the client.
If i want to open the steam online (on browser) it looks like wo dont have internet, and the page does not load.
BUT all of other things are works!
Youtube Gmal outlook etc.
And if i connect to mibile net averithing works great, and i can connect to the steam and i can play ark...
Did the OP solve the problem? Does anyone have any idea of how to fix this?