Neck 2018 年 11 月 5 日 上午 7:44
Steam games suddenly shut down (Solved)
Hi,
I have a problem where my steam games suddenly shut downs without any error messages after gaming 15min - 1hour.
This happen with any games i have tried, CS:GO, Just cause 3, Lego harry potter, so i think game specs doesn't matter.
I have re-installed whole windows, all applications and games. And its only game that shuts down, not my PC.
I have GTX 1070, 16GB ram, Ryzen 7 1700, 550W PS, 500GB SSD.
I have tried also running 3Dmark Fire Strike Extreme Stress Test, and my CPU temperatures are max 47c and GPU max 65 celcius.
Any help? Is my power supply big enough?
最后由 Neck 编辑于; 2018 年 11 月 13 日 上午 10:11
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Sapph 2018 年 11 月 5 日 上午 7:46 
Yes, your power supply is more than enough wattage. THe system doesn't use more than 300W.

Have you done any overclocking on any part?
最后由 Sapph 编辑于; 2018 年 11 月 5 日 上午 7:47
Neck 2018 年 11 月 5 日 上午 8:17 
I haven't done any overclocking. Everything should be in normal settings.
I just had CPU-Z logging my temperatures etc while i was playing. Game worked 20 minutes and then shutted down and logging doesn't seem to have anything strange. CPU-Z log can be found here [shrib.com] you have to copy that and paste your own PC notepad so you see it normally. Gaming start 17:46 and game shut down at 18:06.
最后由 Neck 编辑于; 2018 年 11 月 5 日 上午 8:17
Sapph 2018 年 11 月 5 日 上午 8:34 
It seems your gpu driver might be crashing.
Download DDU (DisplayDriverUninstaller) and use it to remove your gpu drivers. Then do a fresh install.

Also, what's the model of your power supply?
Neck 2018 年 11 月 5 日 上午 8:39 
I just did fresh windows install, isn't that the same thing? I can also try that one. I am now doing memory check just in case.

My power supply is Corsair model CMPSU-550VX
Sapph 2018 年 11 月 5 日 上午 8:46 
Your power supply is REALLY old. I wouldn't be surprised if it can't handle the gpu load for long time.
It's 8 years old and even back then it was fairly low in quality.
最后由 Sapph 编辑于; 2018 年 11 月 5 日 上午 8:47
Neck 2018 年 11 月 5 日 上午 8:53 
Yeah its about that old *eh :D I haven't upgraded it becouse it is still 550W and i know PC parts power consumption is lower than 8 years ago. So i thought it can still handle new parts. Maybe i was wrong. Can i do some kind of stress test to my power supply somehow?
Sapph 2018 年 11 月 5 日 上午 9:03 
引用自 Neck
Yeah its about that old *eh :D I haven't upgraded it becouse it is still 550W and i know PC parts power consumption is lower than 8 years ago. So i thought it can still handle new parts. Maybe i was wrong. Can i do some kind of stress test to my power supply somehow?

Prime95 with Small FFT should do the trick.
Neck 2018 年 11 月 5 日 下午 1:30 
Prime95 has now been running 4 hour and not any errors occured
Neck 2018 年 11 月 5 日 下午 10:31 
Do you still recommend buying new power supply?
Sapph 2018 年 11 月 6 日 上午 1:00 
引用自 Neck
Do you still recommend buying new power supply?

Could be it's only the PCI-E extra power that can't provide proper power. So you could try running Unigine Heaven at as highest settings and just let it roll. (instead of pressing Benchmark)
最后由 Sapph 编辑于; 2018 年 11 月 6 日 上午 1:01
Echoz 2018 年 11 月 6 日 上午 2:05 
引用自 Neck
Prime95 has now been running 4 hour and not any errors occured
Prime95 won't use your GPU. I'd say try running a Unigine benchmark (e.g. Unigine Valley) next to Prime95. If nothing crashes it's highly unlikely that your power supply isn't supplying enough power.
Neck 2018 年 11 月 6 日 上午 10:19 
引用自 Echoz
Prime95 won't use your GPU. I'd say try running a Unigine benchmark (e.g. Unigine Valley) next to Prime95. If nothing crashes it's highly unlikely that your power supply isn't supplying enough power.
Okey i had Unique superposition and prime95 on for 51minutes and then prime95 detected failure. Unique still continued normally.

[Nov 6 19:13] FATAL ERROR: Rounding was 0.4938283781, expected less than 0.4
[Nov 6 19:13] Hardware failure detected, consult stress.txt file.
[Nov 6 19:13] Torture Test completed 7 tests in 51 minutes - 1 errors, 0 warnings.

After this i had unique running 3 more hours without any problems. And just to make sure i had 8K settings for unique.
最后由 Neck 编辑于; 2018 年 11 月 6 日 上午 10:30
Echoz 2018 年 11 月 6 日 下午 6:30 
引用自 Neck
引用自 Echoz
Prime95 won't use your GPU. I'd say try running a Unigine benchmark (e.g. Unigine Valley) next to Prime95. If nothing crashes it's highly unlikely that your power supply isn't supplying enough power.
Okey i had Unique superposition and prime95 on for 51minutes and then prime95 detected failure. Unique still continued normally.

[Nov 6 19:13] FATAL ERROR: Rounding was 0.4938283781, expected less than 0.4
[Nov 6 19:13] Hardware failure detected, consult stress.txt file.
[Nov 6 19:13] Torture Test completed 7 tests in 51 minutes - 1 errors, 0 warnings.

After this i had unique running 3 more hours without any problems. And just to make sure i had 8K settings for unique.
Seems highly unlikely that it's a problem with the power supplied/overheating/anything related to stress.
Have you checked event logs at the time when the crashes have occured? (eventvwr.msc)
Neck 2018 年 11 月 7 日 上午 7:59 
引用自 Echoz
Seems highly unlikely that it's a problem with the power supplied/overheating/anything related to stress.
Have you checked event logs at the time when the crashes have occured? (eventvwr.msc)
I checked and in system log i have couple messages at same time when game shutted down
  • Process C:\Program Files\Bitdefender\Bitdefender Security\bdservicehost.exe (process ID:2672) reset policy scheme from {381b4222-f694-41f0-9685-ff5bb260df2e} to {381b4222-f694-41f0-9685-ff5bb260df2e}
  • The start type of the IP Helper service was changed from demand start to auto start.
  • The start type of the WMI Performance Adapter service was changed from disabled to demand start.
  • The start type of the Google Update Service (gupdate) service was changed from demand start to auto start.
最后由 Neck 编辑于; 2018 年 11 月 7 日 上午 8:08
Neck 2018 年 11 月 7 日 上午 9:58 
引用自 Sapph
It seems your gpu driver might be crashing.
Download DDU (DisplayDriverUninstaller) and use it to remove your gpu drivers. Then do a fresh install.
I did this, but it didnt help.

Edit: I hasn't installed my motherboard basic programs from cd. So i installed Gigabyte app center and system information viewer and put some alarms on for low +12 voltage.
When i was gaming i got first alarm after 1hour that +12v was under 10.2 volts. It didnt save that information anywhere so i am going tomorrow put recordin on for voltages and see if that was right. But hey something positive, game didint crash even playing over 1 hour.

Also i saw my ddr freq vas only 2200MHz. I put it to 3200MHz becouse thats my RAM normal freq.
最后由 Neck 编辑于; 2018 年 11 月 7 日 下午 2:42
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发帖日期: 2018 年 11 月 5 日 上午 7:44
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