Steam launching into blank blue screen
Every time I launch Steam it does the normal splash screen, connects but then just remains on a blank blue screen (not the windows BSOD, just the blank Steam big picture background). The curser changes to the Steam one and if I click or press anything I get the normal Steam sound effects but I can’t do anything.

If I riight click in the icon in the task bar I have a list of options but the only one that actually does anything is Exit Steam

I think the problem is something to do with launching in Big Picture mode but I have no option to change this. I just want to launch into normal Steam

Any ideas without having to re-install?
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Showing 16-20 of 20 comments
JKP Jun 12, 2021 @ 4:33pm 
Just had this issue happen and I hadn’t changed anything at all! Did the config edit and works like a charm thanks my guy!
Vadatajs Aug 29, 2021 @ 6:15pm 
Originally posted by pinappleSquid:

just in case anyone else ends up having the same issue I had here's my story of how this kind of worked for me.

Normally steam is set to start in big picture mode when the computer starts, but for some reason it was starting, connecting to my account, and then just showing a blank screen. You could see the cursor and hear sounds when you clicked the mouse, but no interactions of any kind with steam.
I tried the steps described above (close steam completely, disconnect wifi, start steam) and it started again in big picture mode. after failing to sign in because the wifi was off, it finally showed some actual buttons! however, there was no option to exit big picture or adjust any settings other than a few controller settings.
so I reconnected wifi, signed in again, and suddenly this time it was working as normal. no clue why. but if anyone has a similar problem, maybe it just needs this weird wifi jiggle.


btw, this was on a windows 10 pc, in the process of updating. I wouldn't be surprised if something got tweaked in the ridiculous ms update process. :P
TheGrandmaSlayer Jun 3, 2022 @ 11:35pm 
Originally posted by Alexandre Piccini:
Hello there,

I noticed this was happening whenever I was plugging in some secondary monitors with my laptop, as far as I can remember. My hypothesis is that there must be some configuration conflicts that emerge when you're using a different monitor. Let me know if that sounds any familiar to your case.

Anyway, following this train of though, I went to:

C:\Program Files (x86)\Steam\config

and reanmed the file "config.vdf" to "config.vdf.bak" (".bak" meaning backup). By the next start steam resets all configs to stock and things show up again. There must be some configuration that I have not found that must be the problem. You can actually open up config.vdf with a text editor and see what's inside. Now the task upon us is to find the exact conflicts.

Is it possible to tag steam support here? (supposing they give a damn)

You're a legend! I wasn't expecting something so simple to actually work, but Steam is working fine for me now. Thank you very much <3 :)
Originally posted by TheGrandmaSlayer:
Originally posted by Alexandre Piccini:
Hello there,

I noticed this was happening whenever I was plugging in some secondary monitors with my laptop, as far as I can remember. My hypothesis is that there must be some configuration conflicts that emerge when you're using a different monitor. Let me know if that sounds any familiar to your case.

Anyway, following this train of though, I went to:

C:\Program Files (x86)\Steam\config

and reanmed the file "config.vdf" to "config.vdf.bak" (".bak" meaning backup). By the next start steam resets all configs to stock and things show up again. There must be some configuration that I have not found that must be the problem. You can actually open up config.vdf with a text editor and see what's inside. Now the task upon us is to find the exact conflicts.

Is it possible to tag steam support here? (supposing they give a damn)

You're a legend! I wasn't expecting something so simple to actually work, but Steam is working fine for me now. Thank you very much <3 :)

No problem :)

Weird to know this still happens
TheCornMan Nov 26, 2022 @ 7:47am 
Originally posted by Alexandre Piccini:
Hello there,

I noticed this was happening whenever I was plugging in some secondary monitors with my laptop, as far as I can remember. My hypothesis is that there must be some configuration conflicts that emerge when you're using a different monitor. Let me know if that sounds any familiar to your case.

Anyway, following this train of though, I went to:

C:\Program Files (x86)\Steam\config

and reanmed the file "config.vdf" to "config.vdf.bak" (".bak" meaning backup). By the next start steam resets all configs to stock and things show up again. There must be some configuration that I have not found that must be the problem. You can actually open up config.vdf with a text editor and see what's inside. Now the task upon us is to find the exact conflicts.

Is it possible to tag steam support here? (supposing they give a damn)
Dude ♥♥♥♥♥♥♥♥♥ thank you! been trying to get Steam to work all morning!
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Date Posted: Nov 4, 2018 @ 4:08am
Posts: 20