All Discussions > Steam Forums > Help and Tips > Topic Details
AshHill07 Oct 28, 2018 @ 2:41am
Steam Guard Code incorrect.
So I can login to the Steam Client with the code just fine, but whenever I try to login to either the website or mobile app it says the code is incorrect.

Both Desktop and Phone clocks are correct.
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Cathulhu Oct 28, 2018 @ 2:50am 
Check time, date and timezone settings, not just the time.
#1
AshHill07 Oct 28, 2018 @ 2:55am 
They're both set to London GMT, both set to automatically update and account for Daylight Savings. And did both update themselves last night to account for the change.

I had assumed the clock updates this morning due to daylight savings might fix it, but it hasn't worked since Friday, and I only noticed it because the website forced me to login again.
#2
Cathulhu Oct 28, 2018 @ 3:07am 
What browser?
#3
AshHill07 Oct 28, 2018 @ 3:18am 
Firefox

EDIT:
Just tried I.E. as well and that did the same thing
Last edited by AshHill07; Oct 28, 2018 @ 3:22am
#4
AshHill07 Oct 31, 2018 @ 12:17pm 
Thanks for the help, it seems to have just started working of it's own accord now.
Just find it strange how a code that worked fine on the desktop client didn't work on the web browser, even when the same code is used on both at the same time.
#5
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Oct 28, 2018 @ 2:41am
Posts: 5
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