OpenID ban?

[BRabbit]

Hello friends, i have some problem. I'm developer of dota2 forum and i use steam OpenID to sing up and login users in our project. But yesterday we stopped receiving information from Steam services. In response, we get only the error "403 Access Denied".
there is an assumption that we are banned...
Steam support cant answer and i dont know where i can ask why?

P.s Sry for my perfect english)

[Drab]

Why would you assume you are banned?

[Jack Schitt]

What is the URL to these forums?

You're not banned. Something, probably files on your server, are kaput.

That reference number looks an OpenID registration / identity code. It should be kept private. It's like a password telling the OpenID system who you are. Edit and delete it from this thread!

I'm asking for the URL so I can see what release and version the forums are since you didn't include much info.

https://support.microsoft.com/en-us/help/245142/error-403-access-denied-forbidden-occurs-when-you-connect-to-windows-u

Error 403:

This issue occurs for any of the following reasons:  
· You are running personal firewall software or some other security, download assistant, or web accelerator software.
· The Windows Update site control is missing or is damaged on your computer.
· The Hosts file is damaged or contains incorrect information.
· There are missing or damaged Internet Explorer files that display the script on the page.

It may also be a Windows fart splat. Or a firewall or anti-virus program (security) in the way.

[BRabbit]

Originally posted by Jack Schitt:

What is the URL to these forums?

You're not banned. Something, probably files on your server, are kaput.

That reference number looks an OpenID registration / identity code. It should be kept private. It's like a password telling the OpenID system who you are. Edit and delete it from this thread!

I'm asking for the URL so I can see what release and version the forums are since you didn't include much info.

https://support.microsoft.com/en-us/help/245142/error-403-access-denied-forbidden-occurs-when-you-connect-to-windows-u

Error 403:

This issue occurs for any of the following reasons:  
· You are running personal firewall software or some other security, download assistant, or web accelerator software.
· The Windows Update site control is missing or is damaged on your computer.
· The Hosts file is damaged or contains incorrect information.
· There are missing or damaged Internet Explorer files that display the script on the page.

It may also be a Windows fart splat. Or a firewall or anti-virus program (security) in the way.

Files is ok, fresh rev. from repo.
Forum is our custom development, and from local server its work fine, dont work on production...
Last part about windows cant help, linux based server.

[Jack Schitt]

What is the URL to the forums????
Share the URL please.

Just because it's a Linux based server doesn't mean there isn't a firewall and other security.

Check the .htaccess files if there are any. They may be hidden and if you have a 3rd party host, not hosting the site yourself, you may have to get shell access to see and change them.

Check the file and folder permissions, hopefully you have an FTP program that can and know how to do it with the FTP program you use.

If you do not have FTP access to the forums...I really need a URL to look at them to see what package and version they are.

[BRabbit]

Originally posted by Jack Schitt:

What is the URL to the forums????
Share the URL please.

Just because it's a Linux based server doesn't mean there isn't a firewall and other security.

Check the .htaccess files if there are any. They may be hidden and if you have a 3rd party host, not hosting the site yourself, you may have to get shell access to see and change them.

Check the file and folder permissions, hopefully you have an FTP program that can and know how to do it with the FTP program you use.

If you do not have FTP access to the forums...I really need a URL to look at them to see what package and version they are.

https://dota2.ru/
We dont have any problem on our side. Steam API return responce "Access Denied".

[Jack Schitt]

You're probably going to have better luck getting support to resolve this from your web host or whatever CMS and forums the site is made out of. It's makes more sense that it's a problem with the setup on your site than OpenID (Google) or Steam that are used and work flawlessly by billions of people millions of times every single day day.

Run through the OpenID setup again from start to finish and reset it. If that doesn't work start getting in touch with providers involved with your site like your web host and whatever CMS and forums they are.

[BRabbit]

We dont do nothing and OpenID work again. Ty gabe for fix