Steelseries Stratus XL: Steam detects it as an "Apple Controller"

[SilverForce]

As for title..

I got this controller bundled with my MSI Trident 3 gaming PC.
I correclty installed it using integrated bluetooth, i installed the steelseries engine software so i got an "xbox 360 controller" peripheral in windows 10.

The few times i used it (i normally use the steam controller), steam proposed me the classic xbox360 controller picture and layout settings overlay

Since the Steam update of the 17th of May 2018, it gets detected as a "Apple controller".
Steam shows me a controller layout picture i never seen before and at times it misses some keys in the layout.
If i "force" some xbox360 controller configurations, they seem to work but, ofcourse i dont get any community configurations shown in my list

I didnt changed anything in my computer excluding the windows updates (no steelseries software updates, etc)

Someone else is having my same problems with this controller or knows how to fix?

Thank you very much in advance =)

[Disco]

Same, showing up as an apple controller missing start and select in configurations.
Tested it before and after steelseries engine update / firmware update.

Oddly enough, start and select don't seem to work in steam games with full controller support, but work in some of the titles I tested with partial controller support.

I've also tested it with non-steam games and it works fine, so I think someone dun goof'd and mixed up the apple version (which lacks start and select and as far as I know isn't sold anymore) with the windows/android version.

I'm not sure if steam is interfering with the inputs because of the integration of controller configuration thus disabling the buttons but it looks like the culprit. The only possible way to test would be to disable the integration but I can't seem to find an option for that.

Hopefully they fix it.

[SilverForce]

Exactly what happens to me.
In many games, i can "force" the start & select buttons by going into community configurations for a specific game and selecting the options to shoe the other controllers configurations. That way steam shows me also the configurations for xbox360 controllers and i can load it for the startus thus enabling the use of start and select (i tested just for a couple games so i dont know if works 100%)
I think the bad dectection is mostly caused by steam because before the cleint update of stem back in may, the controller was seen as an "xbox360 controller" by steam itself and, i didnt changed controller firmware or steelseries engine.
I really hope someone at steam will fix this problem since the controller is an AA product not a chinese unnamed production =(

[Bapoh]

Hello, just read this thread and me too having exactly the same issue.
Is there no solution for this issue yet?

[SilverForce]

Originally posted by Bapoh:

Hello, just read this thread and me too having exactly the same issue.
Is there no solution for this issue yet?

The only workaround i've found for now is this (i've steam in italian so i'm translating on the fly):

- Go to controller configuration for your game (you will see the controller layout)
- Browse the configurations for the game
- Select Template configurations
- Click the button to see "other controllers configurations"
- In the list of templates you will now see also xbox360, etc configurations
- choose the controller configuration for the xbox360 that have a standard layout
- Steam will tell you that is not made for your controller , go on and dont worry
- Now your controller is configured as an xbox360 layout one

You can save the standard xbox360 configuration as one of your templates so, when needed you can just load this one for every other game

I know is not a perfect world solution but for now it worked 100% of times
I tested it with "the division", "GR wildlands", "borderlands", "COD4" and worked perfectly

[Bapoh]

Originally posted by giallone1970:

Originally posted by Bapoh:

Hello, just read this thread and me too having exactly the same issue.
Is there no solution for this issue yet?

The only workaround i've found for now is this (i've steam in italian so i'm translating on the fly):

- Go to controller configuration for your game (you will see the controller layout)
- Browse the configurations for the game
- Select Template configurations
- Click the button to see "other controllers configurations"
- In the list of templates you will now see also xbox360, etc configurations
- choose the controller configuration for the xbox360 that have a standard layout
- Steam will tell you that is not made for your controller , go on and dont worry
- Now your controller is configured as an xbox360 layout one

You can save the standard xbox360 configuration as one of your templates so, when needed you can just load this one for every other game

I know is not a perfect world solution but for now it worked 100% of times
I tested it with "the division", "GR wildlands", "borderlands", "COD4" and worked perfectly

HEYYY IT WORKS!!!
Thanks a lot man!!

Anyway, I've contacted both steam and steelseries support hoping they can fix this in the more appopriate way.

[SilverForce]

Originally posted by Bapoh:

Originally posted by giallone1970:

The only workaround i've found for now is this (i've steam in italian so i'm translating on the fly):

- Go to controller configuration for your game (you will see the controller layout)
- Browse the configurations for the game
- Select Template configurations
- Click the button to see "other controllers configurations"
- In the list of templates you will now see also xbox360, etc configurations
- choose the controller configuration for the xbox360 that have a standard layout
- Steam will tell you that is not made for your controller , go on and dont worry
- Now your controller is configured as an xbox360 layout one

You can save the standard xbox360 configuration as one of your templates so, when needed you can just load this one for every other game

I know is not a perfect world solution but for now it worked 100% of times
I tested it with "the division", "GR wildlands", "borderlands", "COD4" and worked perfectly

HEYYY IT WORKS!!!
Thanks a lot man!!

Anyway, I've contacted both steam and steelseries support hoping they can fix this in the more appopriate way.

I'm glad i could help =)

And YES, lets hope someone can fix this. I'm almost sure is a Steam glitch because i didnt do a single update to the controller and, if i use it for games that dont need steam (like for example Ghost recon Wildlands UPLAY version), the controller gets recognized as a XBOX360 one like it was before so, STEAM, please, fix this =)