Refund for game haven't played? Or just give the spare key away?

[Tazzy The Devil]

I purchased a game on Steam back on May 17th. Haven't played it, haven't installed it. I got it during a sale and I was going through some purchase history on another site and I saw that I already had a key for the game, but just never used it.

Should I refund the game that I have on steam and redeem the key that I already purchased (but haven't revealed) on another site? I don't know what the policy is for or against this.

[Wolf Knight]

refunds policy - 2 hours played and owned less then 2 weeks. If you bought the game in the middle of may, you are outside the refund windown for the game.

[Levi]

Originally posted by Tazzy The Devil:

I purchased a game on Steam back on May 17th. Haven't played it, haven't installed it. I got it during a sale and I was going through some purchase history on another site and I saw that I already had a key for the game, but just never used it.

Should I refund the game that I have on steam and redeem the key that I already purchased (but haven't revealed) on another site? I don't know what the policy is for or against this.

You're not eligible for a refund as you should have done so within 2 weeks of purchase.

[Tazzy The Devil]

Originally posted by Wolf Knight:

refunds policy - 2 hours played and owned less then 2 weeks. If you bought the game in the middle of may, you are outside the refund windown for the game.

Only by a week. I know sometimes they give refunds for games even if it is a week or two outside of the refund window. However, i was more so specifically asking getting a refund on the game I bought via steam and then redeeming the code I have for the game I bought via another website.

[LowJack_VA1]

2 hrs or less played & owned 14 days or less



Here's a refund link, I hope it helps.
https://help.steampowered.com/en/



It's not official, but check here:
https://www.whenisthenextsteamsale.com/

[Wolf Knight]

you would have to submit the refund request, but as we have said you are outside the window. Case by case does not mean "They will give a refund". It means they will look at it and if there are any factors that justify giving a refund. Not playing the game is not much of a factor.

[Levi]

Originally posted by Tazzy The Devil:

Originally posted by Wolf Knight:

refunds policy - 2 hours played and owned less then 2 weeks. If you bought the game in the middle of may, you are outside the refund windown for the game.

Only by a week. I know sometimes they give refunds for games even if it is a week or two outside of the refund window. However, i was more so specifically asking getting a refund on the game I bought via steam and then redeeming the code I have for the game I bought via another website.

Other websites have their own refund policies.

[Tazzy The Devil]

Originally posted by Wolf Knight:

you would have to submit the refund request, but as we have said you are outside the window. Case by case does not mean "They will give a refund". It means they will look at it and if there are any factors that justify giving a refund. Not playing the game is not much of a factor.

I can submit the request and see what they say. I'm not expecting anything spectacular.

I was more so asking if refunding a game you purchased via steam and then redeeming the same game via a different site (such as Fanatical and Humble Bundle) was something that was against the rules.

[StickyPawz]

Redeeming a srteam key from another site is fine.

[Theblaze]

Originally posted by Tazzy The Devil:

[...] I was more so asking if refunding a game you purchased via steam and then redeeming the same game via a different site (such as Fanatical and Humble Bundle) was something that was against the rules.

No.