How many refunds can I do before they don't allow it anymore?

[zzADRiANzz]

On the Steam Refunds Q/A page under the "Abuse" section it says, "If it appears to us that you are abusing refunds, we may stop offering them to you". I purchased two games yesterday while my brother came over so we had something new to play. The first game I refunded because we didn't think it was that fun and weren't interested in playing it anymore. The second game was Heroes of Hammerwatch which doesn't support local co-op, so I wanted to refund that as well. I know I should have checked to see if it did have local co-op before buying it but I just assumed it would since the first one did. I'm just curious if refunding two games in 24 hours would "appear" to Steam as abusing refunds. I don't want the ability to refund games to be taken away. It may also be important to add that I have refunded one or two games and I think only one in-game purchase before. And the last time I refunded anything was some time last year, so not really recent.

[Muppet among Puppets]

Avoid doing it often in short time, so you get the first warning before its too late.

[Ogami]

The refund acceptance email you get will have a warning at the end if you start to refund too much.
First version will say something like " we noticed you are refunding a lot of titles in a short time.
Please make sure that you inform yourself over the games you buy, the Steam refund policy is not meant to demo games"

If you then keep on refunding you will get a harsher warning " we noticed that you are still refunding a lot of titles. Please be aware that we reserve the rights to suspend your refund rights if we thing you are abusing the refund policy"


If you then STILL dont stop and keep refunding they will just start to decline your requests, even if they fall inside the limits. As far as we know this suspension is permanent.

If you get a warning and wait a few months before refunding again it will disappear.

[mimizukari]

remember, refunds are not a service to demo games.