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Sorry, but that is all I could think of...
And you also have old ISP and user that did proxy server, so cache DL data can be outdated, most dont do this anymore. ( there is a reason we mentions this, what if OP has a local server in basement in a building complex. )
"My download speed is rarely over 20mbps, so these files are clearly coming from somewhere on my hard drive"
this sounds like other sources OP might not know about, and why it sounds like data from own lan pc's or server down the line.
ps.
Technicaly i have hear of local lan at a building complex, so technicaly you could get data from there.
( be happy you get other idea'øs or input even then you might not understand it ) you can ask again but other steam user helper might reply on it.
Files dont come from unknown places without a DL, then files is fetch by other means and look like a DL.
and here as steam users,we give a crap in what steam support know, and many forget who said steam will will tell you the many other things that can do this, then its not a steam problem.
Most company do not explan other product that can do this. or give clue what can do this.
Any helper here can tell you that, i could also say then get a technican to help you its actual that simple.