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o.O 2018 年 5 月 2 日 上午 8:00
What happens to a steam account when the user has decased?
Hi

I am curious that what measures will valve do to a steam account if the owner has passed away?

Can the user`s family ask valve to transfer the user`s game to themselves account?

These virtual items, such as arcana bundles in dota2, are legacies of the user. Therefore can these items transferred to the user`s family members if they want to?

I want to know what valve would do in such circumstances. :)

Cheers.
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正在显示第 1 - 15 条,共 21 条留言
cSg|mc-Hotsauce 2018 年 5 月 2 日 上午 8:03 
It just sits there on the net gathering virtual dust.

No.

No.

They may let a person that was bequeathed the account in a will to gain ownership. But that is something that the lawyers need to sort out, if it was bequeathed.

:qr:
Gekkibi 2018 年 5 月 2 日 上午 8:05 
It is against the Steam Subscriber Agreement to buy, sell, or trade a Steam account; however we are happy to work with the respective legal parties if this unfortunate event occurs.
https://steamcommunity.com/discussions/forum/7/617336568077133720/#c617336568077220427
(this source's source is now non-existent)
最后由 Gekkibi 编辑于; 2018 年 5 月 2 日 上午 8:06
cSg|mc-Hotsauce 2018 年 5 月 2 日 上午 8:07 
That has been challenged many times since 2015 as a possible fake email.

But as I said, it would be up to the lawyers.

:qr:
最后由 cSg|mc-Hotsauce 编辑于; 2018 年 5 月 2 日 上午 8:07
NeXuS23 2018 年 5 月 2 日 上午 9:02 
To bequeath is not buying, selling or trading, it's more like gifting, but legally it's bequest, inherit or pass it along to one's heirs. Such things are normally defined in a notarized testament.
Start_Running 2018 年 5 月 2 日 上午 11:37 
引用自 NeXuS23
To bequeath is not buying, selling or trading, it's more like gifting, but legally it's bequest, inherit or pass it along to one's heirs. Such things are normally defined in a notarized testament.

But then you have to provide notarized death certificates, proof that the certificate belonged to the account owner, bank records etc, If you want to leave your account to someone, Just pass on the login credentials and the associated mobile phone to them via your will.

Op's question is already answered and the general result is No. The legal hassle to get a representative and have the representative go through the required hoops and steps is generally going to be more costly than the games in the account. Even then that also brings up the possibility for legal dispute by other family members, yad-yada-yada.

If nothing is done the account just stays there. No login, no activity.
最后由 Start_Running 编辑于; 2018 年 5 月 2 日 上午 11:49
For the UK law a death certificate and a grant of probate should be enough to prove right to request the account

S.x.
Start_Running 2018 年 5 月 2 日 上午 11:49 
引用自 gallifrey
For the UK law a death certificate and a grant of probate should be enough to prove right to request the account

S.x.
Assuming no one else takes a similar action.
Radene 2018 年 5 月 2 日 下午 12:44 
引用自 Start_Running
Op's question is already answered and the general result is No. The legal hassle to get a representative and have the representative go through the required hoops and steps is generally going to be more costly than the games in the account. Even then that also brings up the possibility for legal dispute by other family members, yad-yada-yada.

If nothing is done the account just stays there. No login, no activity.

I don't think getting an executor of your last will and testament and notarizing the blasted thing should be that difficult.

More problematic would be the fact that the service provider might be legally required to provide a change to the account data to reflect the new owner, in a secure way.
Gekkibi 2018 年 5 月 2 日 下午 12:48 
The accounts are "strictly personal", so Valve probably wouldn't transfer the ownership or the subscriptions to anyone, but could possibly allow the relatives to either terminate it or change it so that it becomes a memorial.

We'll see when we die.
Radene 2018 年 5 月 2 日 下午 12:49 
引用自 Gekkibi
The accounts are "strictly personal", so Valve probably wouldn't transfer the ownership or the subscriptions to anyone, but could possibly allow the relatives to either terminate it or change it so that it becomes a memorial.

We'll see when we die.

Myeah, legislation governing this has yet to be written up, likely.
NeXuS23 2018 年 5 月 2 日 下午 2:44 
引用自 Start_Running
引用自 NeXuS23
To bequeath is not buying, selling or trading, it's more like gifting, but legally it's bequest, inherit or pass it along to one's heirs. Such things are normally defined in a notarized testament.

But then you have to provide notarized death certificates, proof that the certificate belonged to the account owner, bank records etc, If you want to leave your account to someone, Just pass on the login credentials and the associated mobile phone to them via your will.

Op's question is already answered and the general result is No. The legal hassle to get a representative and have the representative go through the required hoops and steps is generally going to be more costly than the games in the account. Even then that also brings up the possibility for legal dispute by other family members, yad-yada-yada.

If nothing is done the account just stays there. No login, no activity.

Of course you then also pass the credentials along with the mobile phone and everything. But why you need a death certificate? At least here, everything is done by the authorities, if someone dies they also contact the relatives and if there is one open the testament etc.

There is also no need that Valve transfers ownership, that way it's all done by the owner. In my case even the Web and Email-Servers and all Domains belongs to me and would also be transfered to my descendants along with my U2F-Dongles, Mobiles and the Credentials-Database and simply everything what represents my digital possessions.

In the past you did only need to pass your material possessions, now a day you also need to pass your digital possessions and who knows, in future the digital possessions even could be worth more then the material possessions.

But of course you need to prepare everything before you die else things become complicated for family members etc.
Brujeira 2018 年 5 月 2 日 下午 2:58 
OK, let's try this one as it's a Mod's word on the subject.

https://steamcommunity.com/discussions/forum/1/490123938441417365/#c490123938441692380

引用自 NeXuS23
There is also no need that Valve transfers ownership, that way it's all done by the owner.

Ah, no. There's one big reason why Valve need to transfer ownership under these circumstances. The account's new owner has to agree to be bound by the SSA and any other terms and conditions.

There's also the small problem of what to do if the account gets compromised. If it did and the account hadn't been transferred then the new owner may have to impersonate the previous (dead) owner in order to recover the account so that they avoid Valve finding out that the account has breached the SSA. I'm sure that you'll agree that having to do that would be rather unpleasant.
最后由 Brujeira 编辑于; 2018 年 5 月 2 日 下午 3:01
NeXuS23 2018 年 5 月 2 日 下午 3:39 
引用自 Brujeira
OK, let's try this one as it's a Mod's word on the subject.

https://steamcommunity.com/discussions/forum/1/490123938441417365/#c490123938441692380

引用自 NeXuS23
There is also no need that Valve transfers ownership, that way it's all done by the owner.

Ah, no. There's one big reason why Valve need to transfer ownership under these circumstances. The account's new owner has to agree to be bound by the SSA and any other terms and conditions.

There's also the small problem of what to do if the account gets compromised. If it did and the account hadn't been transferred then the new owner may have to impersonate the previous (dead) owner in order to recover the account so that they avoid Valve finding out that the account has breached the SSA. I'm sure that you'll agree that having to do that would be rather unpleasant.

Impersonate the previous (dead) owner? I don't remember using my real name anywhere but for CC and those can be changed anytime. The same also for the email, no real name used and it's even my own email server and domain.

So what they impersonate is a digital id i created myself. Hell, I didn't even need to enter any personal info like birthday or anything.

It's only digital construct, one of many btw. because i have more then 2k credentials in my database, that's why i need a database to begin with. So many servers, webpages, services (privat and business) and all that hardware needing some credentials, impossible to remember them all.

So it's a bit like impersonating some fantasy character in an RPG.

There is also no way to change the account name anyway, so all what they could change is the nickname and of course adding a new CC. There is no need to change the email, because they will also inherit all the domains and servers.

Also if Valve finally would add U2F-Support for Logins and the users then would use it to protect their accounts, there would be no compromised accounts anymore, because U2F is even phishing-proof, at least as long human beings can't teleport their hardware dongles to the phishing-sites.

Also fun fact, as my mom died, i got all her accounts which i still use along with her customer cards. I do that since almost 10 years and i even get letters from the stores, on some i was only able to change the address and not the name, but well that's all what matters. So somehow she still is alive, at least digitally. ;)
Brujeira 2018 年 5 月 2 日 下午 3:48 
引用自 NeXuS23
snip

That's the less important part of my post that you're taking issue with. Here's the bigger issue.

引用自 Brujeira
There's one big reason why Valve need to transfer ownership under these circumstances. The account's new owner has to agree to be bound by the SSA and any other terms and conditions.

An agreement ends when the person who agreed to it dies, then the new owner agrees to the terms or the account is terminated - that's the way it works. Those customer accounts of your late Mum's that you're still using, I hope for your sake that they aren't credit accounts.
NeXuS23 2018 年 5 月 2 日 下午 4:17 
引用自 Brujeira
引用自 NeXuS23
snip

That's the less important part of my post that you're taking issue with. Here's the bigger issue.

引用自 Brujeira
There's one big reason why Valve need to transfer ownership under these circumstances. The account's new owner has to agree to be bound by the SSA and any other terms and conditions.

An agreement ends when the person who agreed to it dies, then the new owner agrees to the terms or the account is terminated - that's the way it works. Those customer accounts of your late Mum's that you're still using, I hope for your sake that they aren't credit accounts.

The digital construct did accept it, and all what i pass is the the digital contruct, so what?

As long there is no need to enter personal data verified via governement issued id and offcial digital signature attached to the account, there is no legal person accepting any SSA or whatever, it's only some digital construct, some ip or computer accepting it. So does it really matter who newly owns that digital construct? I don't think so, because the digital construct did accept that SSA it's also valid for the new owner using the digital construct.

All they have is a click from some mouse attached to some computer with some ip, impossible to know who clicked or even if a human clicked or perhaps an automated apparature clicked or the mouse click wasn't even real and only simulated by a tool, script or whatever.

Welcome to the digital age that will become even worse in future when there possibly will be legal virtual persons, AIs or whatever.

And about my moms accounts, i got them along with all other goods legally by the autorities, so everything should be in order. Also why one should use credit accounts after the death of the person? That money is part of the inheritance anyway and is transfred to your own account if defined in testament.
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发帖日期: 2018 年 5 月 2 日 上午 8:00
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