REVOLMUC 2018 年 4 月 26 日 上午 4:57
Problems with most games
Hi guys,

I am fairly♥♥♥♥♥♥with computers and had a friend build one for me last year. It's been running fine until recent past 2 months.

Issues are with a few games and are as following.

Rocket league: Screen and audio freezes/bugs and i have to control alt delete and press escape to see the screen again at which point it starts working.

Dota 2: Game video stops working, I can still hear audio and when I click the hero says something so I know my command inputs are still going in.

Counter strike: completely unplayable, black screen and audio freeze every 4/5 seconds of gameplay.

If anyone knows of any fixes I could try please offer some advice, I'm a very sad boy at the moment.

My specs are:

Intel core i5-6400 cpu 2.7GHz
8GB RAM
64 bit system type
1070 sniper GE force GTX graphics card

Running on windows 10
最后由 REVOLMUC 编辑于; 2018 年 4 月 26 日 上午 4:59
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正在显示第 16 - 26 条,共 26 条留言
Winged One 2018 年 4 月 27 日 下午 2:14 
what are you running for AV software? what is your resolution set to? what port type are you using for video output (VGA, DVI, HDMI, Display Port, etc)? what are you using for audio (Headphones, External Speakers, Speakers attached to your display, etc)?



and for the sake of it, check the following:

I am assuming you are on Windows 10:

1) Open up File Explorer (the folder icon on your taskbar by default)

2) right click "This PC" on the left hand side

3) Press "Manage"

4) on the left hand side of the newly opened Window, click "Device Manager"

5) is there anything listed with a Yellow exclamation mark or similar symbol? and if so, what is it?
REVOLMUC 2018 年 4 月 28 日 上午 5:05 
Heya bud, I ran the Malware scanner and it found, quarantined and deleted 64 threats, all of which were PUP's.

I disabled Windows defender and ESET (it was out of date without the full version) and downloaded Bitdefender antivirus.

I have 33GB free out of 111GB on my local disk and 712GB available of 931GB on my hardrive, do you think shifting some things over would help?

Tried Rocket league post-scan and it's still freezing until I alt,cntrl,dlte and esc back in.

Counterstrike is still blackscreening every 5 seconds (for about 10 seconds each time) dota and PUBG seem fairly playable, ocassional crash on D2.

最后由 REVOLMUC 编辑于; 2018 年 4 月 28 日 上午 5:05
REVOLMUC 2018 年 4 月 28 日 上午 5:07 
引用自 theseraph1
what are you running for AV software? what is your resolution set to? what port type are you using for video output (VGA, DVI, HDMI, Display Port, etc)? what are you using for audio (Headphones, External Speakers, Speakers attached to your display, etc)?



and for the sake of it, check the following:

I am assuming you are on Windows 10:

1) Open up File Explorer (the folder icon on your taskbar by default)

2) right click "This PC" on the left hand side

3) Press "Manage"

4) on the left hand side of the newly opened Window, click "Device Manager"

5) is there anything listed with a Yellow exclamation mark or similar symbol? and if so, what is it?

Hi bud, I checked the Manage tab and nothing has a yellow exclamation mark next to it.

I have an Asus HDMI monitor and a usb Hyper-X cloud II headset

1920 x 1080 res, now running BitDefender Antivirus
最后由 REVOLMUC 编辑于; 2018 年 4 月 28 日 上午 5:09
Winged One 2018 年 4 月 28 日 上午 6:58 
mindposting a DXDiag report?


from the sounds of it, I want to assume its most likely a driver or hardware issue of some sort..




here, lets see if we have similar issues with this, download and run the "Valley Benchmark Tool" at the following link, and run it at max settings for a bit (around 30 minutes at least).. is Valley affected by similar symptoms?

https://benchmark.unigine.com/valley
REVOLMUC 2018 年 4 月 28 日 上午 9:17 


引用自 theseraph1
mindposting a DXDiag report?


from the sounds of it, I want to assume its most likely a driver or hardware issue of some sort..




here, lets see if we have similar issues with this, download and run the "Valley Benchmark Tool" at the following link, and run it at max settings for a bit (around 30 minutes at least).. is Valley affected by similar symptoms?

https://benchmark.unigine.com/valley

Heya Bro,

https://www.dropbox.com/s/chzmhvb9ft4iim3/DxDiag%202018%20todd.txt?dl=0

That should be (hopefully) a dropbox with the DXdiag for you.

I ran the valley programme with ultra settings oclusion aliasing etc all on and it ran fine at around 80/90 fps (dropping to 30fps when it was in between scenes in the non-free exploration mode)
最后由 REVOLMUC 编辑于; 2018 年 4 月 28 日 上午 9:17
REVOLMUC 2018 年 4 月 28 日 上午 9:42 
引用自 Jean
I can not enable online status in my steam, how can i be in the game but i am not in online status in friend

Start your own thread and someone will be able to help.
Ez Duzit 2018 年 4 月 28 日 下午 9:48 
Wow, Really thought it was Windows defender.
Are you still getting 30% or more cpu usage with no active programs open? If yes, go to task mgr, and clik the 1st tab for processes. Scroll thru and see what is using such a high cpu percentage. Then we'll have a better idea of what the issue is.
REVOLMUC 2018 年 4 月 29 日 上午 2:53 
引用自 Ez Duzit
Wow, Really thought it was Windows defender.
Are you still getting 30% or more cpu usage with no active programs open? If yes, go to task mgr, and clik the 1st tab for processes. Scroll thru and see what is using such a high cpu percentage. Then we'll have a better idea of what the issue is.

Hey again bud,

I'm working today and tomorrow until 5pm but after I will try and have another crack at a clean boot and get that process list locked down for you.
最后由 REVOLMUC 编辑于; 2018 年 4 月 29 日 上午 2:54
Ez Duzit 2018 年 4 月 29 日 上午 3:10 
引用自 Sally
引用自 Ez Duzit
Wow, Really thought it was Windows defender.
Are you still getting 30% or more cpu usage with no active programs open? If yes, go to task mgr, and clik the 1st tab for processes. Scroll thru and see what is using such a high cpu percentage. Then we'll have a better idea of what the issue is.

Hey again bud,

I'm working today and tomorrow until 5pm but after I will try and have another crack at a clean boot and get that process list locked down for you.

No prob. 60 hrs/week is brutal but sometimes you gotta do what you gotta do.
As far as the clean boot goes, not really needed for what we're looking for. Just boot up the pc, give it a minute or 2 to load everything and check the web for any updates. Then open task mgr and check cpu usage. If it's still abnormally high click the processes tab (in task mgr), and scroll thru the list to see what is eating up your cpu cycles.
REVOLMUC 2018 年 4 月 30 日 上午 10:48 
Hey again,

I've just opened it up,

Steam hovers around 20-25% cpu when open at times but, right now im running at around 14% with steam open too. I would say that it was hitting over 70% for seconds here and there when I had bitdefenders/steam/chrome open at the same time etc.


'System' is taking around 5-10% and task manager itself was hovering between 3-6%. Outside of that there aren't any major programmes hitting the CPU.


Would 8GB ram be anything to do with the crashes? My friend suggested going up to 16GB would perhaps help

Sorry for the question if it's stupid, IT literacy is average for me as with most gamers but diagnosing and troubleshooting PC's is clearly sub-par territory.
最后由 REVOLMUC 编辑于; 2018 年 4 月 30 日 上午 10:49
Ez Duzit 2018 年 4 月 30 日 下午 9:46 
No stupid questions when it comes to pc's.
Having 16 GB ram is nice in a pc, especially for more modern games, but the 8GB you have is be fine and bumping it up would not solve your problem. As far as bit defender goes, I personally have had some issues in the past with bit defender being a resource hog, and some years ago settled on Avast as a good free anti virus that does the job with minimal resource use.
Anyway, I wanted you to do a fresh boot because earlier you said that you were getting 30-50% cpu usage with nothing open, so I'm assuming that means with nothing open.
So when you find time, boot up the pc. Don't open any programs, not steam, not chrome, not bitdefender, nothing. Just let it boot up and although it shouldn't take more a minute or 2 to finish loading and check for updates. Wait a a full 3-4 minutes to be sure. Then open task mgr. Check that the pc isn't downloading anything (via Ethernet or wifi, whichever applies). Then check cpu usage in top left hand corner of task mgr. It should be only 1-2% at most.
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发帖日期: 2018 年 4 月 26 日 上午 4:57
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