Cannot retrieve associated account with my phone number

[76561198415098071]

Hi, i can't play ranked because my phone number is associated with my old account that i lost and cant retrieve any information about it, so now i cant use my phone number to associate it with my current account ,what can i do?

[Forcen]

If your number is tied to the lost account then you can get it back very quickly.

[76561198415098071]

i cant retrieve my lost account,therefor i cant remove my phone number from it.

[Forcen]

If you have control and access to your phone and phone number, SMS, etc, then you can get your lost steam account back: https://help.steampowered.com/en/wizard/HelpWithLogin

[76561198415098071]

There is no way to find out account that has my number on it, since i reentered the same number in my new steam account, but it is not valid phone number for IN GAME IN DOTA, because it's already associated with another dota account. now im stuck and i cant do ♥♥♥♥

[eram]

Use the recovery code to remove mobile auth then run the steam app on the new phone and connect it to the new account.

[76561198415098071]

that dident do anything, i still cant associate my phone number with my new dota account.
it still says it's associated with another dota 2 account in game

[76561198415098071]

"Your Steam-associated phone number is already in use on another Dota account and cannot be used on this account unless it is removed from that account." WHAT ♥♥♥♥♥♥♥ ACCOUNT? HOW DO I FIND IT? HOW DO I RETRIEVE MY NUMBER CLEAR?

[Forcen]

You are either not understanding what it means when a phone number is tied to a Steam account or you are saying that it's broken somehow. Which one is it?
They say it right here: https://support.steampowered.com/kb_article.php?ref=5434-QEYO-9636&l=#removeprime

You log in to dota with that account and remove it, that's the only way.
It is the only way because if you have control of the number then you should always be able to log into any accounts tied to it and remove it. Is that clear?
They made it like this because you always can control any account tied to your numbers and always restore it.
Or did you understand this but it doesn't work for some reason?

Can you answer me this:
If you go here in your browser: https://help.steampowered.com/en/wizard/HelpWithSteamGuardCode (don't be logged in
Click "Verify and update my email address"
and enter your phone number into the textfield that says "Enter your account name, previous email address or phone number"
If you do this can you not see or interact with your old account, change email and finally get back in to the account?
If not then please tell us what happens when you try this so we can help you.

Originally posted by Monster:

There is no way to find out account that has my number on it, since i reentered the same number in my new steam account

This is not the case, accounts can share phone numbers.

The only possible problem I can think of is if the number stayed associated with a dota account somehow even after removing the number from the Steam but that seems unlikely, if you actually removed the number from the steam account and you can't find your other account doing this then tell us.

[76561198415098071]

it is the problem that you stated in last sentence.. in a way...
"The only possible problem I can think of is if the number stayed associated with a dota account somehow even after removing the number from the Steam but that seems unlikely, if you actually removed the number from the steam account and you can't find your other account doing this then tell us."

Let me explain in detail.

I created random account witch i dont know name, lets call it 'randomAccount' and i tied my phone number to it, and associated dota with it as well.
after few month i lost that account, and created new steam account named 'hikola60' and tied that new account to same phone number.
after i playd and reach high enough lvl to play ranked, dota2 asked me to type in my phone number so it can be associated with it , even tho i already associated that same phone number to my new steam account named 'hikola60',
so i typed in the number, and dota 2 trowed me a message that "Your Steam-associated phone number is already in use on another Dota account and cannot be used on this account unless it is removed from that account..." ,
afterward i tried doing all the methods you have suggested, and when i tried to recover my account using that same phone number, it trowed me back to my new account named 'hikola60' (since i already associated new account as well with the same phone number), therefor i am not able in any way to retrieve ANY information about my old 'randomAccount' that has dota2 tied to my phone number.
i hope this makes it clear.

[Forcen]

Originally posted by Monster:

and when i tried to recover my account using that same phone number, it trowed me back to my new account named 'hikola60' (since i already associated new account as well with the same phone number),

This part needs clarification, you entered your number into that link and only one account showed up?
And again, two accounts can share numbers. (on steam, not on dota)

Maybe share a screenshot of what happens when you enter your number on that link? (without personal info)

[76561198415098071]

I managed to get around by buyng a new sim card just for this, be sure i would be more happy if i spent this money on compendium instead of new sim card.
and yes it showed up only one account when i entered my number.
and now it shows none.
here is screenshot,
how can i share a screen shot?

[Washell]

Originally posted by Monster:

I managed to get around by buyng a new sim card just for this

Why didn't you just contact support and tell them to remove the phone number from the old account?

https://help.steampowered.com/en/wizard/HelpWithGameIssue/?appid=570&issueid=130

[- trojaN*]

Originally posted by i have a friend worth of -1 mmr:

I managed to get around by buyng a new sim card just for this, be sure i would be more happy if i spent this money on compendium instead of new sim card.
and yes it showed up only one account when i entered my number.
and now it shows none.
here is screenshot,
how can i share a screen shot?

can you tell me how d u get around with the new sim card ? I am in a similar situation like yours