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Download the Win10 ISO from Microsoft and install an actual 64-bit OS. Get with the 2010s while it's still the 2010s.
Steam doesn't sell product keys.
Refunds occur at the point of sale. In your case you migh not t be eligible from the store, you’ll have to check there.
You still haven't made the purchase on Steam Store.
How should Valve grant you a refund when they didn't received any money at all?.
Valve don't get any money from purchases outside of Steam Store.