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Myth May 11, 2019 @ 8:07pm
Steam account creating Captcha is broken
Steam account creating Captcha is broken
I am trying to make a new steam account
I solved the captchas correclty over and over and it kept saying prove ur humanity
then after a couple it tries it gave me 'There was a problem creating your Steam account, please try again later. whats the deal ? how ccan i create a new account'
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Showing 1-15 of 78 comments
Myth May 11, 2019 @ 8:30pm 
ELLLP
Did it work later?
Otherwise make sure you know what kind of captcha you see.

I dont remember there being a captcha, though.
Myth May 12, 2019 @ 5:51am 
there is now and it never worked i still cant make a new account
Bodovane May 13, 2019 @ 4:04am 
Hi from France
I have the same probléme for create account for family member .Reboot on the creating Steam account again and again .I try 3 day
My comptuter is new one week and i have a account steam work good .
All help is welcome thanks
You should contact support.

What kind of captcha is used there? Is it the choice one or the "click until there is none"?
Bodovane May 13, 2019 @ 4:52am 
Hi Muppet and thanks
The captcha is used with the photo ,car ,tree ,hill ect ect are name is "reCAPTCHA".I have try with voice and any time it's green for my answer ( voice and photo) .The reeboot come when i valide more 16 years old after valide the argeements . I have try with google chrome and microsoft edge .
Crazy Tiger May 13, 2019 @ 4:54am 
It worked last saturday (May 11th), as I made an account for a familymember then.
We had to click every photo with a car.
Last edited by Crazy Tiger; May 13, 2019 @ 4:54am
Bodovane May 13, 2019 @ 4:56am 
Ok maybe we'll have to be patient ..
Crazy Tiger May 13, 2019 @ 4:57am 
I've had issues with those Captcha's before on other sites. Then when trying another day it suddenly worked.
Once i had a captcha that only bots could solve (no joke),
but apart from that the most common way to fail a captcha is to click away the asked thing and not waiting if a new one comes up.
Echelon Aug 10, 2019 @ 2:09am 
I'm also getting the same issue - I've solved the Captcha over and over, but the sign-up screen keeps displaying "Please verify your humanity by re-entering the characters below." There *are* no characters below, just pictures of buses. How do I get past this step?
Contact support
Contact them with your steam client
Demac46 Sep 25, 2020 @ 3:23pm 
try adjusting your country to another country and back to your country again that worked for me.
sleebu Oct 1, 2020 @ 6:17am 
bruh i have the same error
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Date Posted: May 11, 2019 @ 8:07pm
Posts: 78