Valve Index Canada

[Zeebub]

Come on Valve Steam give us some love up here in Canada and take my money. Or atleast let us know when it will be available!

[ReTr0TeK]

引用自 Spuzzum：

引用自 cSg|mc-Hotsauce：

It is mainly due to the fact that Valve does not have any manufacturing plants other than the lower 48 in the US and EU.

:qr:

It shouldn't matter where the manufacturing plants are...the customer pays the shipping. If they can ship to any of the northern states, including Alaska, then they can ship to Canada. I'm in Vancouver, BC...I can literally drive down to Valve headquarters in Bellevue, Washington in about 3 hours. There's no way in hell they can't ship here. My guess, is this is just for the 'limited' pre-sales. I don't see why the page would even show up for countries that it can't be shipped to.

edit: There's a blog on roadtovr, saying, "The company says that Index will see a “limited initial release” in the US and EU first, with the intention of ramping up quantities based on demand. The headset’s box shows the contents labeled in English, Spanish, French, Italian, German and Japanese, pointing to an upcoming launch in Japan at the very least."

English & French might also indicate a Canadian release...soon, i hope... but for now, HP Reverb will get my money.

[cSg|mc-Hotsauce]

引用自 spinfusor o7：

引用自 cSg|mc-Hotsauce：

You lose warranty and the ability for replacement or RMA.

How so? How would they know I'm in Canada? I could always ship back via the US.

Do it properly and you won't have an issue...

Have some one you know and trust (close family) purchase it in available regions and ship it to you.

Warranty will transfer...

For Hardware purchased through the internet, the Hardware will be deemed for all purposes to have been purchased in the country where the original Purchaser (“Purchaser”) lived when buying the Hardware. This Warranty is transferrable to natural persons who receive the Hardware as a gift from the Purchaser; transfer pursuant to this sentence shall not otherwise expand this Warranty. Purchaser remains bound to comply with his or her obligations under this Warranty, including dispute resolution/binding arbitration/class action waiver.

Unless specified in the "4.0 Limitations" section here...

https://support.steampowered.com/kb_article.php?ref=4577-TUJV-6223

引用自 Spuzzum：

引用自 cSg|mc-Hotsauce：

It is mainly due to the fact that Valve does not have any manufacturing plants other than the lower 48 in the US and EU.

It shouldn't matter where the manufacturing plants are...the customer pays the shipping. If they can ship to any of the northern states, including Alaska, then they can ship to Canada. I'm in Vancouver, BC...I can literally drive down to Valve headquarters in Bellevue, Washington in about 3 hours. There's no way in hell they can't ship here. My guess, is this is just for the 'limited' pre-sales. I don't see why the page would even show up for countries that it can't be shipped to.

edit: There's a blog on roadtovr, saying, "The company says that Index will see a “limited initial release” in the US and EU first, with the intention of ramping up quantities based on demand. The headset’s box shows the contents labeled in English, Spanish, French, Italian, German and Japanese, pointing to an upcoming launch in Japan at the very least."

The EU, UK and lower 48 have very many different cultures and languages.

[Obumbro]

Come on Valve! I want my Index Controllers!

[𝖀𝖗𝖉𝖊𝖒𝖆]

чо писат кагда нечива писат

[Eidolon]

Well, I waited for the countdown on the website for pre-order, then poof there it was, "not available in your country". With a heavy WTF!, I made the decision to buy the new Oculus Rift S for wayyy less money.

C'mon valve, get your head in the game! (no pun intended) You just lost a customer because of this. How many more are you going to lose?

[Shadowfix]

Is Valve forgetting about all the video game studios that we have up here in Canada?

Also, long shipping time for returns is seriously not an excuse. I never had any item shipped from the United States that ever took more than 1 week to get to my home.

[Natemo]

Yeah at least put " ONLY SHIPPING TO US & EU " on your page Valve.. slap in the face...

[ミライ系]

引用自 AfkToilet：

I have been literally saving up for months so I could get this headset and then I found out its not available in Canada, I am extremely disappointed, it felt like a slap in a face. The least they could do is release some information regarding availability in other countries so we don't think about other ways to get our hands on a product they have been teasing for years. This marketing and pre order tactic has been nothing but a let down and something that I would have expected from HTC and not Valve.

I really feel your pain. You know what really upsets me? It’s not the fact that Ive been working overtime and pulled a few 60-70 hours weeks just for the Index, but the fact that I just recently purchased a $3000+ rig for the sole purpose of being able to run the Index at its full capacity only to find out that not only is the headset not available for pre-order in Canada, but also that there’s a high chance that it won’t even be available until maybe last quarter of 2019 in Canada. So, yeah, I’m upset that I have a VR ready rig with no VR headset that I won’t be really using until maybe 6 months from now. This is not just a slap in the face, but rather a spit in the face and for good measure a kick in the groin. It is what it is, patience until Canadian release.

[werhsre334]

引用自 Natemo：

Yeah at least put " ONLY SHIPPING TO US & EU " on your page Valve.. slap in the face...

The fact they didn't do this is so monumentally stupid, I cannot even begin...

[nul]

引用自 Spuzzum：

edit: There's a blog on roadtovr, saying, "The company says that Index will see a “limited initial release” in the US and EU first, with the intention of ramping up quantities based on demand. The headset’s box shows the contents labeled in English, Spanish, French, Italian, German and Japanese, pointing to an upcoming launch in Japan at the very least."

Well, there's some hope at least.

Still, they should make this information public at the very least. Whether it's tucked away in the news page, or straight up on the index page itself.

[Draile]

You know what? Screw it.

I wanted a new entry level VR. I was willing to pre order this.

But the fact that they didn't even so much as make a statement about Canada means I will just get the Rift S.

It will damage my wallet a lot less and Oculus will probably rip off the Index controllers in their own way sooner or later anyways.

[Boaner]

This might be a blessing in disguise. I'd honestly rather wait and see how it plays out, since I can no longer act impulsively and just buy it. Their loss I guess. Oculus it is for now.

[Zeebub]

This from support:


"As of right now, Steam Support does not have any information regarding the future availability of the Steam Index in Regions outside of the US and EU.

I apologize that I do not have more information for you regarding this.

If you have any further questions, please let us know - we will be happy to assist you.

Thanks for using Steam,
Cole"

I think it's pretty ♥♥♥♥♥♥ this company left all the people outside the US/EU/UK without any information regarding this and still have no real response of the than "no idea"

Not impressed.

[NeXuS23]

OOPS, SORRY!
An error was encountered while processing your request:

This item is currently unavailable in your region

Yeah, seems common for some US companies to have issues with shipping.

Strangely it only happens with some, others have no problems at all shipping me even 1L of 200mg/ml nicotine base for my E-Liquids from the US and I also never ever encountered someone not shipping me something on AliExpress.

It's easy, I can only purchase something if they ship it to me and vendors that refuse to ship to me are totally irrelevant.

I'm a global customer and so I expect stores and companies to be globalised and shipping everywhere and anywhere. As an example AliExpress is globalised, but Amazon isn't and it looks like Valve also isn't. In a globalised world such isolationism is very bad for business.

[SavvyChimp]

Screw it, cant get an Index so I bought a Rift S. Figure the Index is like gen 1.5 and the Rift S is like gen 1.1 but at least with the Rift S its does not require external sensors so I can remove my Vive base stations mounted on the walls which I always found to be an eye sore plus its fairly cheap plus I get the new fancy controllers so for me its an ok upgrade.