Unable to retrieve account due to no ownership proof.

[76561198332044814]

How am I going to retrieve my account(got hijacked)when I don't have the ownership proof?
My issues: I registered the account on 2003(during the 1st launch of STEAM).
Steam support says I need to do this https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366#cd-keys
Where am I doing to find the cd hardcover?
The hijackers changed everything - my email, phone number & password. It is locked for now.

[cSg|mc-Hotsauce]

Did support already respond and ask for this info?

Yes... If you can not find the cd keys for the games in question, you are SOL.

No... Skip the form and wait.

[76561198332044814]

How many PCs I've changed? How many times I have cleaned up my room?
How trash I've have thrown out? From CRT to LED. From win95 - win7. Have not tried win10.
I tried to say as much as I can but they won't let me get back my account.
Maybe you're right. It's time for me to retired. There's still some coins on that account, might as well bye bye to it.

[76561198332044814]

They already close my ticket if I cant provide the proof.

[cSg|mc-Hotsauce]

You know how many places I've lived in the last 15 years? How many states I've lived in? How many PCs and hard drives I've gone through?

I have all my physical cases/boxes with all the info necessary.

Originally posted by Nah! Nah! Nah!:

They already close my ticket if I cant provide the proof.

That sounds like it was contested not only by you.

[Dr.Shadowds 🐉]

If you had no possible way of providing proof of ownership, then it's really not possible at all.

- CD key.
- Credit card last four number used.
- Steam wallet card key used to redeem.

[76561198332044814]

Originally posted by Dr.Shadowds 🐉:

If you had no possible way of providing proof of ownership, then it's really not possible at all.

- CD key.
- Credit card last four number used.
- Steam wallet card key used to redeem.

CD key - none(lost in 2003)
Credit card - provided.
Steam wallet - this steam account? I bought this steam account from my main account as a gift.

[76561198332044814]

sorry, steam wallet card key - none, never use before or I don't know what it is.

[Dr.Shadowds 🐉]

Steam wallet card is basically a Steam gift card you can get in a retail store like Walmart, GameStop, or etc...

If you do have the credit card that were used on the old account, then you can work from there with support, they may ask more questions, and so on.

Ensure you inform you don't have CD keys for anything, but you do have proof of transaction history, and credit card number that used on your old account to provide proof of ownership, then hopefully you get somewhere from that point.

[76561198332044814]

Already said that. I gave the receipt of this steam acct purchase. I have provided all the proof I can find on this computer. Yes I bought CSGO too using the same credit card(but no receipt, i didn't save). But i'm sure there's a history log they can see. Only I can't see because I don't have access to my account anymore.

[76561198332044814]

Hey, I bought insurgency too. Same credit card.

[Muppet among Puppets]

Write a list with all proofs you have, to the steam support.

And every linking, for example access to email accounts, informations, old passwords.....
Its about who is the onwer.
It should not be about how to deny access for the owner.

[76561198332044814]

Already done it. They still need the cd keys. Otherwise say good bye.

[76561198332044814]

Hackers jacks account in 10 seconds. Retrieve accounts takes forever or cannot be retrieve. If I'm the hacker , will I waste my time trying to retrieve my account? If i'm the hacker, I still gets tons of accounts, why would hacker waste time on 1 particular account?

[76561198332044814]

Originally posted by Muppet among Puppets:

......

And every linking, for example access to email accounts, informations, old passwords.....
Its about who is the onwer.
It should not be about how to deny access for the owner.

If they reset it back to the 1st password, I can still remember it.

[Muppet among Puppets]

If support does not handle it right, contact gabe with his email. He should know about problems happening.

In worst case contact the police, if you have enough proof to let them see you as the owner.