Captcha for account recovery wont work.

[-Endo-]

So I recently deleted an email, or you could say google messed up and deleted it, but i do not have access to that email anymore. Whilst trying to update my email i had to go through a verification process. Once i get done filling out the form it says "Steam could not verify you captcha, please try again." Only problem is I dont see any captcha. Ive tried directly in the steam window, on google, and firefox and it still wont work. its very frustrating because you cant get ahold of steam support.

[Muppet among Puppets]

How did the delete happen?

[-Endo-]

Stupid google suite thing for companies. I had a professional email then needed to change it and it got deleted.

[Muppet among Puppets]

If it still does not work, contact support

[-Endo-]

how do i do that?

[Muppet among Puppets]

https://help.steampowered.com/en/

[-Endo-]

yeah ive been there but i dont know how to send a support request

[Muppet among Puppets]

https://help.steampowered.com/en/wizard/HelpWithCommunityContactSupport

[esmerlin_21]

Hey guys, i just solved the captcha problem. All you gotta do is change to a different network and try again. I tried on wifi, land and finally got it to work from my phone.

Good luck everyone 👍

[eagle33106]

Originally posted by esmerlin_21:

Hey guys, i just solved the captcha problem. All you gotta do is change to a different network and try again. I tried on wifi, land and finally got it to work from my phone.

Good luck everyone 👍

what do you mean?

[Kyar Nge]

I had this problem on my computer. So I tried to change my password with my mobile. It worked. It will send verification code to your email that you had used to open steam account.

[Diggzy]

For anyone finding this later on, I had this problem but just used the audio prompt. Click the headphones at the bottom left, listen to the clip, and type in what is says. It worked the first time.

Also, if it doesn't work, it's probably because you tried too many times with the image prompt. Wait about an hour and try again.

[Engineer]

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