This topic has been locked
Itchy Man Jul 31, 2019 @ 7:51am
Wifi adapter missing when opening steam games
The problem only occurs when I open steam games and not other games such as Osu! and Epic games. I've been browsing the nets for hours and the moment i open a game from steam library my wifi adapter gone missing. I need to restart my laptop for the adapter to appear back. This only happen for steam games

Things I've tried:
1. Downloading all windows updates and drivers for networks
2. Lower the bandwith limits in game and in settings
3. Uninstall the adapter in device manager and scan for changes
4. Winsock reset

My laptop is Acer Aspire F15 with a qualcomm atheros QCA9377 wifi card
Ty in advance
< >
Showing 1-15 of 27 comments
ReBoot Jul 31, 2019 @ 7:58am 
Steam overwhelming cheap-o crap-o WLAN adaptors ain't news. You need a WLAN adaptor that's not bad.
Satoru Jul 31, 2019 @ 8:11am 
Do you have any bad VPN software installed. Its likley that the tcp stack is corrupted
Itchy Man Jul 31, 2019 @ 8:19am 
Originally posted by Satoru:
Do you have any bad VPN software installed. Its likley that the tcp stack is corrupted
Afaik, i have no vpn installed in my laptop. Only opera have vpn and i have never used it. not even once. Should i uninstall it?
Frank ツ Jul 31, 2019 @ 9:16am 
Go into bios and reset settings to default
cinamolor Apr 29, 2021 @ 2:43pm 
yooo i have the exact same problem. my laptop is asus tuf fx506iu. my wifi is completly fine if im not playing steam games (such as dota and the forest). when i play those games, my wifi sometimes disconnected and cant connect again. if i troubleshoot it, it will reset my wireless adapter. sometimes it success and sometimes it doesnt. if it doesnt ssuccess, my wifi adapter will be missing and i need to restart (in some cases, i need to restart like 6 times) before it comes back again. i've tried so many things, including this https://www.youtube.com/watch?v=FC2WHF0bmCA and i even disabled overlay. IT HELPS BUT not for long. the problem happends again.
cinamolor Apr 29, 2021 @ 2:45pm 
and if i tried to ask everyone about this online and search for it. no one understands it. they will only tell me to update driver or uncheck the "allow to turn off this to save power" at the driver power management
Apr 29, 2021 @ 11:48pm 
dobra zIomki dimitry to walony kox es ?
polecam zainwestowac w sluchawki dimitry posiada swoje the best jbl on de worldu
ReBoot Apr 30, 2021 @ 12:27am 
Originally posted by Throttling Brain Cell:
yooo i have the exact same problem. my laptop is asus tuf fx506iu. my wifi is completly fine if im not playing steam games (such as dota and the forest). when i play those games, my wifi sometimes disconnected and cant connect again. if i troubleshoot it, it will reset my wireless adapter. sometimes it success and sometimes it doesnt. if it doesnt ssuccess, my wifi adapter will be missing and i need to restart (in some cases, i need to restart like 6 times) before it comes back again. i've tried so many things, including this https://www.youtube.com/watch?v=FC2WHF0bmCA and i even disabled overlay. IT HELPS BUT not for long. the problem happends again.
As I said previously, Steam overloading crappy WLAN adaptors ain't exactly news.
Start by checking for driver updates. If there's none, grab a USB WLAN adaptor. There's really small WLAN adaptors so you can let it in your laptop permanently.
Gothnyx Dec 27, 2021 @ 11:40pm 
Originally posted by Friend Noodle With Corned Beef:
yooo i have the exact same problem. my laptop is asus tuf fx506iu. my wifi is completly fine if im not playing steam games (such as dota and the forest). when i play those games, my wifi sometimes disconnected and cant connect again. if i troubleshoot it, it will reset my wireless adapter. sometimes it success and sometimes it doesnt. if it doesnt ssuccess, my wifi adapter will be missing and i need to restart (in some cases, i need to restart like 6 times) before it comes back again. i've tried so many things, including this https://www.youtube.com/watch?v=FC2WHF0bmCA and i even disabled overlay. IT HELPS BUT not for long. the problem happends again.

Yo we have same laptop type and problem, do you managed to find way to fix this ?
Last edited by Gothnyx; Dec 27, 2021 @ 11:42pm
FIZXIX⁶⁹ Jan 11, 2023 @ 8:46am 
Any fix available yet ???
FIZXIX⁶⁹ Jan 11, 2023 @ 8:47am 
Facing same issue in 2023 😞
Cathulhu Jan 11, 2023 @ 8:48am 
The only fix for crappy hardware is replacing it.

Originally posted by ReBoot:
Steam overwhelming cheap-o crap-o WLAN adaptors ain't news. You need a WLAN adaptor that's not bad.
FIZXIX⁶⁹ Jan 28, 2023 @ 9:26am 
Found working solution finally !!!!

Quick Solution , reset Windows from cloud

Long Solution , Make a boot-able drive from any other system where the WiFi is working fine and install the windows from that boot-able drive.

It is all about bad windows update/install/driver :steamhappy:
Choudhary Jun 21, 2023 @ 10:39am 
Originally posted by Gothnyx:
Originally posted by Friend Noodle With Corned Beef:
yooo i have the exact same problem. my laptop is asus tuf fx506iu. my wifi is completly fine if im not playing steam games (such as dota and the forest). when i play those games, my wifi sometimes disconnected and cant connect again. if i troubleshoot it, it will reset my wireless adapter. sometimes it success and sometimes it doesnt. if it doesnt ssuccess, my wifi adapter will be missing and i need to restart (in some cases, i need to restart like 6 times) before it comes back again. i've tried so many things, including this https://www.youtube.com/watch?v=FC2WHF0bmCA and i even disabled overlay. IT HELPS BUT not for long. the problem happends again.

Yo we have same laptop type and problem, do you managed to find way to fix this ?


I’m facing same issue, exactly same, any solution yet ?
V E R G I L Jul 4, 2023 @ 1:01am 
Same happening to me since 3 4 days I've tried like everything still when i try to play my wifi icon get disappeared and I've to restart my pc to get that icon back 🙁
< >
Showing 1-15 of 27 comments
Per page: 1530 50

Date Posted: Jul 31, 2019 @ 7:51am
Posts: 27