GCash Failed Transaction but funds deducted my account

[idols are false]

Transaction ID: 1452890072920932802
Payment Method: MasterCard ending with 17
Failed: Jun 27 @ 4:53pm
Wallet Credit - P1,549.15
Total P1,549.15
Your billing address is not displayed for security reasons as this can be used for account recovery. Valve is required to store address information associated with individual transactions under applicable tax and accounting regulations.


I tried purchasing a dota 2 battle pass, the transaction obviously failed but it deducted funds on my gcash account. Someone help me?

[Baechu]

Did you get your money back?

[idols are false]

Opprinnelig skrevet av Yoimiya:

Did you get your money back?

yes i forwarded it to the gcash support team

[emcay]

gcash said to me that the transaction went successfully to valve but still no refund after the deduction :(

[ReBoot]

You have to wait til GCash properly processes the failed payment.

[Delfin Serafin]

I don't have money back
MG

[ReBoot]

Opprinnelig skrevet av gXnza:

I don't have money back
MG

Because

Opprinnelig skrevet av ReBoot:

You have to wait til GCash properly processes the failed payment.