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idols are false Jun 27, 2019 @ 6:49pm
GCash Failed Transaction but funds deducted my account
Transaction ID: 1452890072920932802
Payment Method: MasterCard ending with 17
Failed: Jun 27 @ 4:53pm
Wallet Credit - P1,549.15
Total P1,549.15
Your billing address is not displayed for security reasons as this can be used for account recovery. Valve is required to store address information associated with individual transactions under applicable tax and accounting regulations.


I tried purchasing a dota 2 battle pass, the transaction obviously failed but it deducted funds on my gcash account. Someone help me?
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Showing 1-6 of 6 comments
Baechu Nov 28, 2021 @ 2:16am 
Did you get your money back?
#1
idols are false Nov 28, 2021 @ 2:36am 
Originally posted by Yoimiya:
Did you get your money back?
yes i forwarded it to the gcash support team
#2
emcay Nov 28, 2021 @ 3:11am 
gcash said to me that the transaction went successfully to valve but still no refund after the deduction :(
#3
ReBoot Nov 28, 2021 @ 3:19am 
You have to wait til GCash properly processes the failed payment.
#4
gXnza Nov 28, 2021 @ 3:21am 
I don't have money back
MG
#5
ReBoot Nov 28, 2021 @ 3:21am 
Originally posted by gXnza:
I don't have money back
MG
Because
Originally posted by ReBoot:
You have to wait til GCash properly processes the failed payment.
#6
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jun 27, 2019 @ 6:49pm
Posts: 6
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