source engine games not launching.

[Nutt]

as the title says i can't launch any of my source engine games such as CSGO and i have searched endlessly for an answer, i have even asked steam them self but they could not help me. im hoping that someone else has an answer to this problem. could it be windows?

[🌐ᴢᴈᴇᴇᴋ]

Please post your event error ID and exception code.

Event Viewer Error ID

How to find the Event Error ID for csgo.exe:

1. Recreate the crash.
   
2. Open run (Windows Key + R).
   
3. Enter eventvwr.msc and then click OK.
   
4. Expand Windows Logs and then select Application.
   
5. Search through the logs for an error ( ! ) containing details about csgo.exe.

[Nutt]

error ID (1000)
Eexception code (0xc0000005)

[Nutt]

it mentions something about something called "engine.dll_unloaded" not sure if that helps.

[🌐ᴢᴈᴇᴇᴋ]

Exception code 0xc0000005 refers to an Access Violation Error and could be triggered for a variety of reasons. Just to list a few possible causes:

-Corrupt files
-Out-of-date drivers
-Conflict with anti-virus
-Overclocking processors


Start by doing a clean boot of Windows and verifying the integrity of your game files. The instructions to do so can be found below.

Clean Boot Windows

https://support.microsoft.com/en-ca/help/929135/how-to-perform-a-clean-boot-in-windows

Verify Integrity of Game Files

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

1. Restart your computer and launch Steam
   
2. From the Library section, right-click on the game and select Properties from the menu.
   
3. Select the Local files tab and click the Verify integrity of game files... button.
   
4. Steam will verify the game's files - this process may take several minutes.

[Nutt]

i did this and still didn't work.

[🌐ᴢᴈᴇᴇᴋ]

Ensure your drivers are up-to-date, an all-in-one updater (Driver Booster) can be found below.

Update Drivers

Driver Booster: https://www.iobit.com/en/driver-booster.php
AMD Drivers: https://www.amd.com/en/support
Nvidia Drivers: https://www.nvidia.com/Download/index.aspx

[Nutt]

they are.

[🌐ᴢᴈᴇᴇᴋ]

Which anti-virus are you using?

[Nutt]

Mcafee.

[🌐ᴢᴈᴇᴇᴋ]

To eliminate your anti-virus from being the culprit, try disabling Mcafee followed by enabling and updating Windows Defender Antivirus.

[Nutt]

still doesn't work.

[🌐ᴢᴈᴇᴇᴋ]

Run System File Checker to scan for corrupted system files.

System File Checker

https://support.microsoft.com/en-ca/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system


You might also encounter an access violation if you're using Razer Synapse. If that's the case, from 'msconfig' try disabling all Razer programs and services then reboot your computer.

Alternative manufacturers aren't out of the question either but I have not found reason to suspect any other brands than Razer.

https://steamcommunity.com/discussions/forum/1/350543389018163847/

[Nutt]

Did not work either.

[Nutt]

I got a new windows update and it apparantly fixed it. But thanks for all of your help.

[🌐ᴢᴈᴇᴇᴋ]

I'm glad to hear! Thank you for sharing the cause of the issue.