Fail to load the store page after login
I have an issue with the Steam store, whenever going on the game pages themselves, I get this error: "This page isn’t working store.steampowered.com is currently unable to handle this request. HTTP ERROR 500". I am using Chrome, and I can go to the Steam Store front page, or the Steam Community, but not the store pages.

At first I thought it was an extension because it worked when going incognito, but as soon as I logged in again, it stopped working.
< >
Showing 1-5 of 5 comments
Dionysus 🐭 Jun 7, 2019 @ 7:20pm 
Bump
Joker Jun 7, 2019 @ 7:28pm 
Try clearing cache and cookies. The part where you say that incognito worked makes me think its an issue with cookies.
Last edited by Joker; Jun 7, 2019 @ 7:30pm
Dionysus 🐭 Jun 7, 2019 @ 7:36pm 
Originally posted by Prius Repellent:
Try clearing cache and cookies. The part where you say that incognito worked makes me think its an issue with cookies.
I'll try clearing cache and cookies for the Steam site, but I don't really have a reliable way of testing it. Hopefully it works.
Dionysus 🐭 Jun 9, 2019 @ 9:22pm 
Nope, doesn't work. I started getting the issue again.
StormingBullet Jun 9, 2019 @ 11:55pm 
same problem here. it works fine before login but appear after login.
everything works fine in steam application but not in webwite's store page.
below is firefox's error message after login.

The page isn’t redirecting properly

An error occurred during a connection to store.steampowered.com.

This problem can sometimes be caused by disabling or refusing to accept cookies.

I tested two PC and one mobile device with two web browser(IE, firefox for PC, firefox for mobile) and all of them are same result. Clear cache and cookie is ineffective. So it's definitely account-side problem.

Valve must response this problem.
Last edited by StormingBullet; Jun 9, 2019 @ 11:55pm
< >
Showing 1-5 of 5 comments
Per page: 1530 50

Date Posted: Jun 5, 2019 @ 7:38am
Posts: 5