Steam client opens multiple instances of web browser

All Discussions > Steam Forums > Help and Tips > Topic Details

Eldergrim Nov 11, 2019 @ 9:48am

Hello,

For several weeks I have the following problem :
When the steam client launches it opens a lot of external web browser (multiples windows, and multiple tabs). At first it was Firefox so i have uninstalled it. But then it was IE.
The pages in the steam client are not displayed at all.
If i close the steam client, the opening of external browser tabs stops.
I have uninstalled and reinstalled steam client, but nothing changed.
I have also check my computer with online antivirus, but without result.

Do you have an idea of what happens ?
Thank you

< >

Showing 1-12 of 12 comments

Zekiran Nov 11, 2019 @ 11:56am

Check for malware, not antivirus scanner.

Steam does not open things unless you set it to, so go through the settings found in Steam > Settings, and read everything carefully so that you don't wind up being deluged with things you don't need to see.

What exactly is ON these windows that you see opening?

[UNSK] Shaar Vro Nov 14, 2019 @ 11:52pm

I have the same problem. Upon opening Steam, Firefox launches and opens tabs continuously until the computer's memory is full and the system becomes unresponsive.

Steam tries to open : www.error.com

I've run an AV scan : nothing. Stopping steam halts the issue. I'm a bit puzzled, I haven't installed anything new on Steam for weeks, same for my computer... :S

Eldergrim Nov 15, 2019 @ 11:22am

Sorry for the delay
It's the same for me.
The problem did not occur for 2 days...

Eldergrim Nov 17, 2019 @ 12:55am

It happens again today.
The url is http://error/

ReBoot Nov 17, 2019 @ 2:25am

Delete Steam's web cache.

Eldergrim Nov 18, 2019 @ 9:18am

I tried, nothing changed.

I have cganed in windows parameters the default application for http protocol, seting Chrome, and then it was chrome that opend multiple times.
Then i have set back to IE, and renamed the folder containing IE, so the steam client cannot find IE, and then no windows open.
But the steam client displays only white page in its interface.
I tried again to re-install it, nothing changed.
I don't know what to do... i cannot use steam anymore unless via a web browser.
Is there an official support by steam itself ?

no hack just skill Nov 18, 2019 @ 9:21am

i need help
i dont use mi account before 1 year and now when i do my email and password, it say me do your special key

Eldergrim Nov 20, 2019 @ 10:33pm

Is there an official support by steam itself ?

Lagennim Nov 22, 2019 @ 10:28pm

I've been having the same issue. It seems to be the webhelper causing the problem, though I don't know how to fix it. I can play games I've already downloaded if I open Steam via a shortcut using the -no-browser trick, but can't access the library or anything.