steam library black screen - bug?

Összes téma > Steam fórumok > Help and Tips > Téma részletei

mattye 2019. nov. 9., 5:07

steam library black screen
https://steamcommunity.com/sharedfiles/filedetails/?id=1909252418&fileuploadsuccess=1

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16–30/31 megjegyzés mutatása

TenMa<3A 2020. febr. 16., 23:45

Jaunitta 🌸 eredeti hozzászólása:
Set your Library as the interface to start with maybe that will fix it.
Then in the steam settings Library> tick some of the options they are self explainatory. Like low bandwidth mode and low performance.
maybe setting the Store as which windows appears when you start steam is too much with all the videos and animations, some games in teh store even use live streaming.

thank you, my Library settings looks like this rigth now: https://imgur.com/a/NKae2JX
Already all is ticked

About setting Library as the start interface, in fact, many years ago I had library as first interface, I changed it for Store because this problem

Dr.Shadowds 🐉 eredeti hozzászólása:
Try this, run Windows in safemode with network enable, check does it give you black screen there as well.

Press ctrl + R, type msconfig, boot and select option safemode with network enable, then apply and restart. To revert back to Windows do same thing, but unselected safemode, boot back normal

thank you, I will try it later.

Legutóbb szerkesztette: TenMa<3A; 2020. febr. 16., 23:45

#16

TenMa<3A 2020. márc. 3., 3:39

Dr.Shadowds 🐉 eredeti hozzászólása:
Try this, run Windows in safemode with network enable, check does it give you black screen there as well.

Press ctrl + R, type msconfig, boot and select option safemode with network enable, then apply and restart. To revert back to Windows do same thing, but unselected safemode, boot back normal

Already tried, in safe mode Library is showing normal. So it could mean a problem of some spyware deeply installed in my system.

Looking in forums, looks like this problem it's almost exclusive with W8.1, other OS can fix the problem by simple solutions (already listed in my previos response). So looks like if someone has this problem like me, the only last solution it's to update W8.1 to W10 (remember that with W10 you can try the easy solution that I mentioned, it in case you still have this problem)

Legutóbb szerkesztette: TenMa<3A; 2020. márc. 3., 3:41

#17

pczelda2005 2020. márc. 17., 11:36

Did you manage to get it fixed? I have this issue as well. I'm wondering if system scans would fix it, such as antivirus, malware, spybot etc. As for your last comment, I'm having this problem and never had Win 8.1, I only have Win 10 on this computer.

#18

TenMa<3A 2020. márc. 17., 15:50

pczelda2005 eredeti hozzászólása:
Did you manage to get it fixed? I have this issue as well. I'm wondering if system scans would fix it, such as antivirus, malware, spybot etc. As for your last comment, I'm having this problem and never had Win 8.1, I only have Win 10 on this computer.

try to scan for spybot o malware, it could help, but in the end, tha ultimate solution it's to formate your whole PC

#19

futhark 2020. júl. 4., 7:43

Hi people.

I had a black screen on all Steam tabs - the problem was Comodo firewall (HIPS module).

1. Running win7 in safe mode with networking - Steam works normally then
2. Firewall Comodo caused these glitches - but disabling firewall shields (those from the tray bar) didn't help. The problem was about steamwebhelper.exe - it was blocked by the HIPS protection of Comodo Firewall.
3. Solution: Add a rule in the HIPS module for steamwebhelper.exe - "as a windows application"

Maybe this will help someone - best regards.

#20

TenMa<3A 2020. júl. 4., 18:47

futhark eredeti hozzászólása:
Hi people.

I had a black screen on all Steam tabs - the problem was Comodo firewall (HIPS module).

1. Running win7 in safe mode with networking - Steam works normally then
2. Firewall Comodo caused these glitches - but disabling firewall shields (those from the tray bar) didn't help. The problem was about steamwebhelper.exe - it was blocked by the HIPS protection of Comodo Firewall.
3. Solution: Add a rule in the HIPS module for steamwebhelper.exe - "as a windows application"

Maybe this will help someone - best regards.

Excuse me, what is that "Comodo Firewall"? is it an external app that you installed? I searched in my computer and didnt find anything with the name "Comodo"

#21

futhark 2020. júl. 4., 22:13

TenMa eredeti hozzászólása:
futhark eredeti hozzászólása:
Excuse me, what is that "Comodo Firewall"? is it an external app that you installed? I searched in my computer and didnt find anything with the name "Comodo"

It is a free Firewall. Yes it isn't from Microssoft. I forgot to write that my system is Windows 7.
Conclusion from my case is to check if something(firewall, antivirus etc.) isn't blocking steamwebhelper.exe somehow.

#22

pczelda2005 2020. júl. 9., 16:21

Thx but I have Win 10, so that might not help me. Plus I don't think I use Comodo.

#23

step.pubinfo 2020. júl. 14., 3:14

You can also disable in Param->Interface The settings : Scale text & icons depending on screen parameters then restart. (sorry french translation). It fixes the steam launcher when you have more then 100% in scaling in windows parameters.

#24

drikiwOw- 2020. júl. 14., 17:04

Dr.Shadowds 🐉 eredeti hozzászólása:
This is a web interface rendering issue, there be three things I can suggest you can give a try, can't guarantee if it will solve your issue.

- Opt into Steam Beta, if already in it, opt out instead. Steam client top left click on Steam, click on settings under account tab, you see button say change click on it, either opt in, or out of Steam beta, and give it a test.

- Reinstall Steam, to keep games, and screenshots, go to where you install Steam, move these two folders specifically "Steamapp" and "Userdata" folders move them outside your Steam folder, or else they'll be deleted when you uninstall Steam, after you move the two folders out of Steam folder, uninstall Steam ensure Steam folder is gone, if not delete it, then reinstall Steam, launch it to download client, but do not login, exit out of Steam, now move back the two folders "Steamapp" and "Userdata" folders back into the Steam folder, and if it ask if you want to replace, click yes, then launch Steam, and give it a test.

- Reinstall your GPU drivers, get DDU, use DDU in Windows safemode, use only recommended option, when you restart back into windows normally, download your latest, or older video drivers you know works best for you.

THANKS A LOT

#25

zappie 2020. aug. 21., 13:59

fix 2020. Click the up and down arrow beside your account name on the steam interface to enable Big Picture Mode. Now you can access your library in there.

#26