steam library black screen - bug?

[mattye]

steam library black screen
https://steamcommunity.com/sharedfiles/filedetails/?id=1909252418&fileuploadsuccess=1

[SlickSocials | PR Services]

https://steamcommunity.com/sharedfiles/filedetails/?id=1907825118

[TenMa<3A]

Originally posted by SlickSocials | PR Services:

https://steamcommunity.com/sharedfiles/filedetails/?id=1907825118

that could only works if you have the "Enhanced Steam" version, in most cases people just have the standar version that comes with the normal download in steam page

[Dr.Shadowds 🐉]

Clearing cache under web browser tab. Restart client.
https://imgur.com/EGVuBM0

If above does not work try these settings. Restart client. If GPU acceleration rendering already on, disable, and restart client.
https://i.imgur.com/GXldnbR.png

[TenMa<3A]

Originally posted by Dr.Shadowds 🐉:

Clearing cache under web browser tab. Restart client.
https://imgur.com/EGVuBM0

If above does not work try these settings. Restart client. If GPU acceleration rendering already on, disable, and restart client.
https://i.imgur.com/GXldnbR.png

1. Clear cache/cookies only works for few minutes, after that, the black screen appears again
2. Disabling GPU only works in some specific cases, so it's not a real solution. Even if settings look like you said, it only works for few minutes
https://imgur.com/a/aYEc2pp

[Dr.Shadowds 🐉]

This is a web interface rendering issue, there be three things I can suggest you can give a try, can't guarantee if it will solve your issue.

- Opt into Steam Beta, if already in it, opt out instead. Steam client top left click on Steam, click on settings under account tab, you see button say change click on it, either opt in, or out of Steam beta, and give it a test.

- Reinstall Steam, to keep games, and screenshots, go to where you install Steam, move these two folders specifically "Steamapp" and "Userdata" folders move them outside your Steam folder, or else they'll be deleted when you uninstall Steam, after you move the two folders out of Steam folder, uninstall Steam ensure Steam folder is gone, if not delete it, then reinstall Steam, launch it to download client, but do not login, exit out of Steam, now move back the two folders "Steamapp" and "Userdata" folders back into the Steam folder, and if it ask if you want to replace, click yes, then launch Steam, and give it a test.

- Reinstall your GPU drivers, get DDU, use DDU in Windows safemode, use only recommended option, when you restart back into windows normally, download your latest, or older video drivers you know works best for you.

[TenMa<3A]

Originally posted by Dr.Shadowds 🐉:

This is a web interface rendering issue, there be three things I can suggest you can give a try, can't guarantee if it will solve your issue.

- Opt into Steam Beta, if already in it, opt out instead. Steam client top left click on Steam, click on settings under account tab, you see button say change click on it, either opt in, or out of Steam beta, and give it a test.

- Reinstall Steam, to keep games, and screenshots, go to where you install Steam, move these two folders specifically "Steamapp" and "Userdata" folders move them outside your Steam folder, or else they'll be deleted when you uninstall Steam, after you move the two folders out of Steam folder, uninstall Steam ensure Steam folder is gone, if not delete it, then reinstall Steam, launch it to download client, but do not login, exit out of Steam, now move back the two folders "Steamapp" and "Userdata" folders back into the Steam folder, and if it ask if you want to replace, click yes, then launch Steam, and give it a test.

- Reinstall your GPU drivers, get DDU, use DDU in Windows safemode, use only recommended option, when you restart back into windows normally, download your latest, or older video drivers you know works best for you.

1. I will try it, actually I'm not in beta
2. Reinstall steam already done, not works
3. About GPU drivers, I saw an old post about it, it's really a lot of information, but at the end, it's about the driver KB2999226 for windows 8.1, but in my case it was updated, so it didnt solve my problem

[TenMa<3A]

I got steam Beta, doesn't solve anything =(

[The HopelessGamer™]

Delete your SteamUI and ClientUI folder in the steam installation DIR and then reboot steam. Should fix the blackscreen issue.

[TenMa<3A]

Originally posted by The HopelessGamer™:

Delete your SteamUI and ClientUI folder in the steam installation DIR and then reboot steam. Should fix the blackscreen issue.

thank you, I tried, but like the other cases, it only worked for few minutes

[The HopelessGamer™]

Originally posted by TenMa:

Originally posted by The HopelessGamer™:

Delete your SteamUI and ClientUI folder in the steam installation DIR and then reboot steam. Should fix the blackscreen issue.

thank you, I tried, but like the other cases, it only worked for few minutes

yeah what... thats weird... Have you tried disabling or enabling GPU accel?

[TenMa<3A]

Originally posted by The HopelessGamer™:

Originally posted by TenMa:

thank you, I tried, but like the other cases, it only worked for few minutes

yeah what... thats weird... Have you tried disabling or enabling GPU accel?

Already tried, in general, I tried all of this, nothing works

1. Disabling GPU
2. Clear download cache (steam-settings-downloads) and web cache/cookies (steam-settings-web browser)
3. Reinstall Steam
4. Go to AppData in C:/ and manually delete Local Cache on steam (solve the problem just few minutes)
5. Task Manager and end process of StemClientWebHelper (only works for few minutes)
6. Clicking in "friends & chat" logo (nothing happens)
7. Participate in Steam BETA
8. Delete folder SteamUI and ClientUI

[Dr.Shadowds 🐉]

What GPU you using? This an IGPU, or dedicate GPU?

[TenMa<3A]

Originally posted by Dr.Shadowds 🐉:

What GPU you using? This an IGPU, or dedicate GPU?

Dedicated
-Geforce GTX 1050Ti
-Intel Core i5-4440 CPU @ 3.10GHz

[Dr.Shadowds 🐉]

Try this, run Windows in safemode with network enable, check does it give you black screen there as well.

Press ctrl + R, type msconfig, boot and select option safemode with network enable, then apply and restart. To revert back to Windows do same thing, but unselected safemode, boot back normal

[Jaunitta 🌸]

Set your Library as the interface to start with maybe that will fix it.
Then in the steam settings Library> tick some of the options they are self explainatory. Like low bandwidth mode and low performance.
maybe setting the Store as which windows appears when you start steam is too much with all the videos and animations, some games in teh store even use live streaming.