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Rick Grimes 2019 年 11 月 6 日 上午 2:59
CD-key on an old account that I forgot
Hello I have this box of a game here that i purchased in a store many many years ago and attached to a steam account that i cant remember and I dont even know what mail I used with it. The problem is now of course that I cant install this game on my new steam account cause its locked on the old account. And I cant recover my old account cause I know nothing about it only that this game was attached to it (I wasnt a very active steam user back then).Anyone else had this problem. What can you do? I've been at it for hours but found no way to get in touch with steam , all it does it take me to those articles but gives me no option to submit a ticket or any request.
I would love to be able to play this game again without having to buy a new one...
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目前顯示第 16-26 則留言,共 26
Rick Grimes 2019 年 11 月 6 日 下午 1:47 
引用自 Rockon
引用自 Rick Grimes
Thank all you guys for your time and negativity, yall think you're the only "know it all"s. I contacted the steam support and I was wrong. People on here actually care and the team is incredible. I successfully got my account back as one of the memebers restored it for me and sent me the account name with a new password. I'm gonna advice every person having trouble to get in touch with the team directly as they're truly awsome. The community sometimes doesn't help at all.
If you only had the key and receipt for the game and did not remember one sinle bit of info about "your" old account I find it very hard to believe they handed you the account, if a suppotteam member did, they are actually a securityrisk for Valve and the users on this platform.

引用自 Rick Grimes
many years ago and attached to a steam account that i cant remember and I dont even know what mail I used with it ... I cant recover my old account cause I know nothing about it only that this game was attached to it

It is what it is pal. I got better things to do than lie to you about gettin my account back. In fact, the support team member that did restore it told me that the account had been compromised. And it makes sense seeing as I hadn't touched it in 5 years. And I don't like how you put the 'YOUR' in quotes. Stop pretending to be the "Steam sheriff" and get a real job man.

The guy was being helpful and did save me from spending another 20 bucks on a game I already own. That's called being human. You're just bummed to have been proven wrong. You ain't the "know it all" after all now are you? Also, the guy can definitely tell the difference between a genuine entity and a fraud. Kinda what his job is at Valve. And you insignificant personality sir certainly do not get to say who's a security risk to the company and who's not. Probably why he's the one working for the company and not you.
The End 2019 年 11 月 6 日 下午 1:49 
引用自 Rick Grimes
引用自 Rockon
If you only had the key and receipt for the game and did not remember one sinle bit of info about "your" old account I find it very hard to believe they handed you the account, if a suppotteam member did, they are actually a securityrisk for Valve and the users on this platform.

It is what it is pal. I got better things to do than lie to you about gettin my account back. In fact, the support team member that did restore it told me that the account had been compromised. And it makes sense seeing as I hadn't touched it in 5 years.
Sorry, that explanation does not make any sense, you reclaimed an account that is in use, with only a cdkey and support say it's compromised and hand you the account, nope, sorry do not buy it.
最後修改者:The End; 2019 年 11 月 6 日 下午 2:06
Rick Grimes 2019 年 11 月 6 日 下午 1:57 
引用自 Count_Dandyman
引用自 StickyPawz
I'm guessing the old account hasn't been used once since he finished the game, so it's been gathering dust all this time. Thus, a low security risk.
Not when there are strict rules that cause them big trouble if they hand an account and the personal data it contains to the wrong person.

And that is without considering the fact CD keys end up being passed around so easily that they alone are not adequate proof of anything.

The guy didn't necessarily hand me the account. Just gave me the account name and a password reset. I had to verify the account myself with the associated Email. And I think I used my usual Email back then to create the said old account but somehow couldn't remember doing so. So when I didn't receive verification and confirmation Emails, I thought I created the old account with a different Email. And he did say the account was compromised so perhaps that could be the reason as to why I wasn't getting those Emails.
Rick Grimes 2019 年 11 月 6 日 下午 2:03 
引用自 Rockon
引用自 Rick Grimes

It is what it is pal. I got better things to do than lie to you about gettin my account back. In fact, the support team member that did restore it told me that the account had been compromised. And it makes sense seeing as I hadn't touched it in 5 years.
Sorry, that explanation does not make any sense, you reclaimed an account that is in use with only a cdkey and support say it's compromised and hand you the account, nope, sorry do not buy it.

It all worked out in the end and that's all that matters. I don't care if you don't buy it. Again, I was just given the account name and I had to verify it my own damn self and set a new password. Perhaps I created the old account with my usual Email and just couldn't remember doing so. Cause after they gave me the account name, I started receiving all the verification and confirmation Emails on my usual Email. So maybe the douchebag that compromised my account changed the Email and hence caused the mess. And when I didn't receive any verification Emails, I thought I had used a different one and just don't remember it.
Rick Grimes 2019 年 11 月 6 日 下午 2:07 
引用自 Rockon
引用自 Rick Grimes

It is what it is pal. I got better things to do than lie to you about gettin my account back. In fact, the support team member that did restore it told me that the account had been compromised. And it makes sense seeing as I hadn't touched it in 5 years.
Sorry, that explanation does not make any sense, you reclaimed an account that is in use with only a cdkey and support say it's compromised and hand you the account, nope, sorry do not buy it.

Also, I provided them with every possible element to prove ownership of the account. And the prove ownership article literally says you can recover an account with a CD key and some additional info if required. So I donno what it is you got a problem with.
The End 2019 年 11 月 6 日 下午 2:08 
引用自 Rick Grimes
引用自 Rockon
Sorry, that explanation does not make any sense, you reclaimed an account that is in use with only a cdkey and support say it's compromised and hand you the account, nope, sorry do not buy it.

Also, I provided them with every possible element to prove ownership of the account. And the prove ownership article literally says you can recover an account with a CD key and some additional info if required. So I donno what it is you got a problem with.
Ok, then you did not tell the truth when you started the thread.
引用自 Rick Grimes
many years ago and attached to a steam account that i cant remember and I dont even know what mail I used with it ... I cant recover my old account cause I know nothing about it only that this game was attached to it

You are happy, that's what counts. I'm just an old cynic who have seen enough on the net to not blindly belive everything I read.
最後修改者:The End; 2019 年 11 月 6 日 下午 2:12
Rick Grimes 2019 年 11 月 6 日 下午 2:12 
引用自 Rockon
引用自 Rick Grimes

Also, I provided them with every possible element to prove ownership of the account. And the prove ownership article literally says you can recover an account with a CD key and some additional info if required. So I donno what it is you got a problem with.
Ok, then you did not tell the trueth when you started the thread.
引用自 Rick Grimes
many years ago and attached to a steam account that i cant remember and I dont even know what mail I used with it ... I cant recover my old account cause I know nothing about it only that this game was attached to it

What truth? I was being 100% transparent you jackass. Jeez, cut a guy some slack and try not to be a ♥♥♥♥ for once. Not everyone on here is a fraud. There's real people like me with real issues like this on here as well. I don't even know why I'm rationalizing to a dumb bum like you.
Silicon Vampire 2019 年 11 月 6 日 下午 2:14 
Don't listen to Rockon.

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=#cd-keys

CDKeys are used to prove ownership...
and he'll probably delete all his posts again, disrupting the thread...

I, for one, am glad this issue has been resolved.
最後修改者:Silicon Vampire; 2019 年 11 月 6 日 下午 2:16
Rick Grimes 2019 年 11 月 6 日 下午 2:18 
引用自 Silicon Vampire
Don't listen to Rockon.

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=#cd-keys

CDKeys are used to prove ownership...

Exactly! Thank you so much bud. Apparently rockon here is having a hard time comprehending things. Thanks for linking the article. The giy is such a pain in the ass.
The End 2019 年 11 月 6 日 下午 2:25 
引用自 Silicon Vampire
Don't listen to Rockon.

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762&l=#cd-keys

CDKeys are used to prove ownership...
and he'll probably delete all his posts again, disrupting the thread...

I, for one, am glad this issue has been resolved.
Cdkeys on their own, nope and he did say he had no other info in the begining.
引用自 Rick Grimes
many years ago and attached to a steam account that i cant remember and I dont even know what mail I used with it ... I cant recover my old account cause I know nothing about it only that this game was attached to it

BTW. Thank you for your "personal" attack, it's appriciated.
Silicon Vampire 2019 年 11 月 6 日 下午 2:26 
Just letting you know I noticed
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張貼日期: 2019 年 11 月 6 日 上午 2:59
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