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GalluZ Jun 14, 2019 @ 2:53pm

How to easily fix connection timeout on wifi? CSGO, PUBG, etc?

It's really annoying when you the game suddenly stops and the top right corner says the big red text ticking down on 30 seconds counter. Weirdly, this often happens when I play Faceit or any community servers rather than Valve's official servers. This is also the reason why I'm lazy to play PUBG, when it my character just runs off into the distance, but who cares.

I looked everywhere online and they suggest tweaking the firewall setting, but I'm on wifi, the option didn't show up. The other guides are too complicated and I don't really like to tweak with the cmd's and stuff and I doubt they'll work. Any easy tips from you guys? Please?

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Showing 1-13 of 13 comments

Snapjak Jun 14, 2019 @ 2:54pm

Stop using WiFi.

Hardwired won't give half the problems WiFi can encounter.

ReBoot Jun 14, 2019 @ 2:59pm

To be more precise, connect via Ethernet and see if that changes things. If yes, get a non-crappy WLAN adaptor. If no, we'll dig further.

GalluZ Jun 14, 2019 @ 3:13pm

Originally posted by ReBoot:
To be more precise, connect via Ethernet and see if that changes things. If yes, get a non-crappy WLAN adaptor. If no, we'll dig further.

I don't have any LAN cables but I'm planning to buy them in the next few days. I want this problem fixed asap.
I had 5 Mbps down/1.1 Mbps up 7ms ping if in case that helps.

ReBoot Jun 14, 2019 @ 3:25pm

No, it doesn't. But feel free to monitor your network statistics, such as latency and, very important, packet loss, while playing.

M I G U E L Jun 18, 2019 @ 3:53am

some time it won't work

GalluZ Jun 18, 2019 @ 12:28pm

I just installed the LAN cable today. Got better internet speeds but I'm still disconnecting from community servers.

One note, if I was playing on Valve's server via matchmaking, I don't encounter a connection problem, instead my ping suddenly went to 1800 ms, like wtf and even that is super rare. The connection problem only shows up frequently every 10 minutes when I play on community servers and Faceit.

Originally posted by ReBoot:
No, it doesn't. But feel free to monitor your network statistics, such as latency and, very important, packet loss, while playing.

How can I monitor my internet while playing?

Last edited by GalluZ; Jun 18, 2019 @ 12:29pm

ReBoot Jun 18, 2019 @ 1:30pm

Source games have a built-in network monitoring system. Net_graph or something similar. Theres no shortage of tutorials on how to read the giant bunch of information it provides. How do you connect to the internet?
Does it, by the way, only happens on your computer or also on others in the same network?

Last edited by ReBoot; Jun 18, 2019 @ 1:31pm

GalluZ Jun 18, 2019 @ 2:10pm

Update: I have constant 10-15% download packet loss while playing PUBG with ethernet, with wifi, I don't have any packet loss but it fluctuates irregularly.

Originally posted by ReBoot:
Source games have a built-in network monitoring system. Net_graph or something similar. Theres no shortage of tutorials on how to read the giant bunch of information it provides. How do you connect to the internet?

I'm now using a LAN cable. I'll look the tutorials. I still can't read the net_graph other than fps and ping tbh.

Originally posted by ReBoot:
Does it, by the way, only happens on your computer or also on others in the same network?

I think it only happens to me. My friend also uses similar provider with the same speed albeit he live in different area than me, but he doesn't have any issues. I've been in his house before and I saw no packet loss while playing PUBG

Last edited by GalluZ; Jun 18, 2019 @ 2:10pm

Kargor Jun 18, 2019 @ 2:37pm

Look at something that's not game related. Open a command prompt and enter something like

ping -t 8.8.8.8

8.8.8.8 is run by google, and generally gets decent connections whereever you are. It's also easy to remember, so I like to use it for tests.

See how gives you a roundtrip time every second. Look at this output when you see a problem, to see if there are spikes. If there are, you have a problem with your internet connectivity.

Feel free to run a similar test against your router. If you don't know the IP address, try something like this:

C:\Users\CS>ipconfig | find "Default" Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . : 192.168.37.31 Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . :

in your command prompt. All those "Default Gateway" lines should probably be the same, and point to your router. Thus, running a "ping -t" to that address will monitor the connection to your router.

Note: if you have a non-english windows you might need to look for another string... unfortunately, I can't tell which one. Maybe just run "ipconfig", read the output, and try to make a guess...

That way, if the ping to 8.8.8.8 spikes and the ping to the router stays OK, your ISP is to blame. If the router ping spikes, you are to blame.

Last edited by Kargor; Jun 18, 2019 @ 2:43pm

ReBoot Jun 18, 2019 @ 2:53pm

Call your ISP. Chances are theres a network disturbance.

#10

GalluZ Jun 19, 2019 @ 9:28am

Originally posted by Kargor:
Look at something that's not game related. Open a command prompt and enter something like

ping -t 8.8.8.8

8.8.8.8 is run by google, and generally gets decent connections whereever you are. It's also easy to remember, so I like to use it for tests.

See how gives you a roundtrip time every second. Look at this output when you see a problem, to see if there are spikes. If there are, you have a problem with your internet connectivity.

Feel free to run a similar test against your router. If you don't know the IP address, try something like this:

C:\Users\CS>ipconfig | find "Default" Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . : 192.168.37.31 Default Gateway . . . . . . . . . : Default Gateway . . . . . . . . . :

in your command prompt. All those "Default Gateway" lines should probably be the same, and point to your router. Thus, running a "ping -t" to that address will monitor the connection to your router.

Note: if you have a non-english windows you might need to look for another string... unfortunately, I can't tell which one. Maybe just run "ipconfig", read the output, and try to make a guess...

That way, if the ping to 8.8.8.8 spikes and the ping to the router stays OK, your ISP is to blame. If the router ping spikes, you are to blame.

I tested it but with a different string I got online "ping 8.8.8.8 -n 100" and it seems pretty stable. No spikes with ethernet. My provider said the internet was fine.

Update: I tried to change the firewall setting from low to high after searching tutorials and I think I fixed it. Before it was on low setting and there's quite a bit of loss around 5-15% ish. Now it's, perfectly fine somehow , no loss whatsoever. No connection problems.

#11