ThePyroth 28 AGO 2019 a las 2:44 a. m.
Steam is asking me to purchase a game i already paid for
I bought dirt rally played a few hours and then it didnt let me play again.
FAQ says it can be a an error in the payment but i paid with money i already had in my steam wallet.
PD: I didnt even get the money back
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Mostrando 1-8 de 8 comentarios
Crazy Tiger 28 AGO 2019 a las 2:48 a. m. 
The game is in your gamelist.

What happens when you click the game in your library?
ThePyroth 28 AGO 2019 a las 3:45 a. m. 
It sends me to the store
ReBoot 28 AGO 2019 a las 3:49 a. m. 
Check your purchase history. If theres anything away with the payment, it'll be listed there.
ThePyroth 28 AGO 2019 a las 4:32 a. m. 
I have a screenshot of the game in my payment records I will upload it when I get to my pc
Dr.Shadowds 🐉 28 AGO 2019 a las 4:42 a. m. 
What you mean didn't get money back? Are you saying you done a refund request, or just reading what you see online?

Was this during the free to play weekend, or family sharing before you bought it that you were playing it. Try restarting the client, and see if still give error.

When did you buy this? Did you check the purchase history, and click on the receipt for the game, to see the status of the game?

Have you contacted support yet? If so I suggest contacting support if something wrong.
ThePyroth 28 AGO 2019 a las 4:51 a. m. 
I bought the game yesterday I didnt request a refound. I payed 75 ars aprox it was in sale. I already restarted the client andcontacted support.
I Didnt play in a free week neither used family share.
ReBoot 28 AGO 2019 a las 5:07 a. m. 
The payment history is text. This forum accepts text. No need for screenshots.
ChillCore 28 AGO 2019 a las 5:27 a. m. 
What happens if you go here ...

https://help.steampowered.com/en/

... search for Dirt Rally and continue by clicking "it's not in my gameslist" ?

^^^ if that does not fix it ... open a support ticket (at the same link as above ... but "my issue is not listed" instead) and ask for explanations.
Última edición por ChillCore; 28 AGO 2019 a las 5:33 a. m.
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Publicado el: 28 AGO 2019 a las 2:44 a. m.
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