Need help installing a driver for wireless Xbox controller

[Ant0n0vich]

I'm running the latest Windows 10 with all the updates on my laptop. I'm trying to use the new model of the Xbox wireless receiver, the smaller rounded USB dongle, not the larger flat one.

I've used the older flat dongle and that one worked right out of the box. Plug and play. This new one, however, can't install the driver. Plugging it in, says it's ready to use but it's not responding.

Device Manager shows it under Other Devices as Xbox ACC with error Code 28. Automatic updates give me "Windows could not find drivers for your device". Same thing with manual install. I went to the Microsoft page with all the driver downloads and download a couple of different Xbox drivers. And yet, I can't install them - Windows could not find drivers for your device.

Windows Update gives me nothing. I tried deleting the driver and cleaning the registry with CCleaner, still doesn't work.

All the guides I've seen online keep reiterating the same thing - install the driver manually. Well I can't because it can't "find" the driver!

BTW, the same dongle worked perfectly fine on my PC.

[UTFapolloMarine]

Originally posted by Virus.exe:

I'm running the latest Windows 10 with all the updates on my laptop. I'm trying to use the new model of the Xbox wireless receiver, the smaller rounded USB dongle, not the larger flat one.

I've used the older flat dongle and that one worked right out of the box. Plug and play. This new one, however, can't install the driver. Plugging it in, says it's ready to use but it's not responding.

Device Manager shows it under Other Devices as Xbox ACC with error Code 28. Automatic updates give me "Windows could not find drivers for your device". Same thing with manual install. I went to the Microsoft page with all the driver downloads and download a couple of different Xbox drivers. And yet, I can't install them - Windows could not find drivers for your device.

Windows Update gives me nothing. I tried deleting the driver and cleaning the registry with CCleaner, still doesn't work.

All the guides I've seen online keep reiterating the same thing - install the driver manually. Well I can't because it can't "find" the driver!

BTW, the same dongle worked perfectly fine on my PC.

plug in the chord while doing so
https://support.xbox.com/en-US/xbox-on-windows/accessories/how-to-update-xbox-one-controller-windows-10

[Ant0n0vich]

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

[UTFapolloMarine]

Originally posted by Virus.exe:

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

nice take note, when wireless pad dies on pc your frames drop i hear good luck man stay safe brotha

[Creator]

Thanks for sharing the solution. It worked for me too.

Here's the direct link to the driver that works:
http://download.windowsupdate.com/c/msdownload/update/driver/drvs/2017/07/8884e7cc-6130-4803-9fc4-6b542f0f2b4e_1080d7146d5022210f192a3897e22f7c7f25caf6.cab

[Calico]

I can confirm that this solution works with the "new" wireless adapter that comes with the Xbox Series X|S controller for Windows. You'd think they'd have this figured out by now...

[GADEMITSU]

Originally posted by ClaudiuHNS:

Thanks for sharing the solution. It worked for me too.

Here's the direct link to the driver that works:
http://download.windowsupdate.com/c/msdownload/update/driver/drvs/2017/07/8884e7cc-6130-4803-9fc4-6b542f0f2b4e_1080d7146d5022210f192a3897e22f7c7f25caf6.cab

Thank you so much for the direct link! Today I faced this problem, I thought this could never happen (Plug&Play), but I spent quite a lot of time to "start" it, I did not think that I would find a solution on the Steam forum

[Ethan / Yin]

Thank you guys so much! I can confirm this also works on 20H2 update.

[DrDirtyDevil]

Originally posted by Virus.exe:

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

This worked for me too Thank you!

[b0]

Originally posted by ClaudiuHNS:

Thanks for sharing the solution. It worked for me too.

Here's the direct link to the driver that works:
http://download.windowsupdate.com/c/msdownload/update/driver/drvs/2017/07/8884e7cc-6130-4803-9fc4-6b542f0f2b4e_1080d7146d5022210f192a3897e22f7c7f25caf6.cab

This driver worked for me. Thanks!

[KingLiaus]

I am not having luck with getting it to find the driver. Any help?

[hidra]

Originally posted by Virus.exe:

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

This one solved my problem!!!!

[lk]

Thank you. Installing the driver manually helped me.

[davewilliams000]

Thanks for this. Worked for me too. Was tearing my hair out as the initial search on google showed drivers for an older version. It wasn't until I searched with the hardware ID that I found this page!

[Dop3y]

Originally posted by Virus.exe:

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

thank you so much man. seriously.

[[borat voice] variks nice]

Originally posted by Virus.exe:

Nevermind that! I got it!

For ♥♥♥♥'s sake I was about to rip my damn hair out trying to figure it out.

Here's what worked for me. In Device Manager, double click on Xbox ACC, go into Details tab, under Property select Hardware Ids. You should have 2 lines. In my case I had USB\VID_045E&PID_02FE&REV_0100
USB\VID_045E&PID_02FE

Go to the Microsoft driver downloads page and search for one of the ID's. 1st one couldn't find anything, 2nd found two versions of Windows 10 Creator Update, and two versions of Anniversary Update. I downloaded the larger file of the Anniversary update. Extract the file from your downloaded Update. And then manually install it under the Xbox ACC in Device Manager.

And it works! No more Xbox ACC, it's showing up under Network Adapters as an Xbox Wireless Controller, and it actually connected to my controller right away.

Windows Update was able to find this for me (well, maybe; it's been "downloading" at 0% for the past ten minutes or so), but going through Device Manager and telling it to download a driver did not work, for whatever reason. Here are some things to know:
- If you plug this thing in, then go to Windows Update and search for updates and it doesn't show anything, you might need to click the "View optional updates" link in Windows Update first, then expand the "Driver updates" list, then select this driver, then click "Download and install".
- If that still doesn't work, the link to the "Microsoft driver downloads page" is here: https://www.catalog.update.microsoft.com/Search.aspx?q=VID_045E%26PID_02FE
- The Creators Update (April 2017) came after the Anniversary Update (August 2016), but it probably doesn't matter which one you pick.
- The files are different sizes because the larger one (217KB) is for the 64-bit version of Windows 10, and the smaller one (194KB) is for the 32-bit version of Windows 10. You almost definitely have the 64-bit version of Windows 10.