The video requires a license to play which cannot be retrieved.

[Rycharde]

I have gone so far has shutting down my system but no good. This occurs all ALL my videos. I purchased these videos in good faith. I have watch a few episodes. Incase it was a problem with at your end I have waited a day. Still happening.

Mind telling me what I should do?

[Rycharde]

I am receiving an error about failing to retrieve a required license, what do I do?

For DRM encrypted videos, Steam must be able to allocate a license to begin playback. If you receive an error message indicating a license could not be retrieved, please restart Steam and attempt to watch the video again.

I HAVE done the above with NO! joy. This is the only thing I could trace down in Steam Support.

[Acid]

Try Settings > Web Browser > Delete Web Browser Cache and Cookies.

[Rycharde]

No joy doing the cache/cookie thang then restart. ╥﹏╥

[YESMAN]

I am having the same issue i did that and nothing happend.

[Illamard]

I have the same problem even tried tweeting the problem to steam soical page no one seems to have an answer.

[Andrei]

Yeah me too cant Stream purchased Movies.

[TehSpoopyKitteh]

It's a current issue that is server-wide. They're trying to fix it.

[Andrei]

Originally posted by The Spoopy Kitteh:

It's a current issue that is server-wide. They're trying to fix it.

Alright thanks for the reply man

[TehSpoopyKitteh]

Originally posted by Andrei Андрей:

Originally posted by The Spoopy Kitteh:

It's a current issue that is server-wide. They're trying to fix it.

Alright thanks for the reply man

No problem :-)

[Mishelllllllllllllllllllllll]

ow this sucks .

[Megapcmx]

I have the same problem, hope the servers to be fixed soon~

[TehSpoopyKitteh]

About the only reason I know about this is from the Ghost In The Shell (film) hub.

[PantlessHylian]

I just rented saw 4, I get the message and no matter what I do it keeps failing to launch. Has this been fixed yet? The worst part is steam offers no help and no refund so fml.

[999999999]

Originally posted by Dutch1775:

I just rented saw 4, I get the message and no matter what I do it keeps failing to launch. Has this been fixed yet? The worst part is steam offers no help and no refund so fml.

It is an error that comes and goes as they are doing work for the upcoming video app.

Since you rented it, you may want to contact support.

[PantlessHylian]

Originally posted by 999999999:

Originally posted by Dutch1775:

I just rented saw 4, I get the message and no matter what I do it keeps failing to launch. Has this been fixed yet? The worst part is steam offers no help and no refund so fml.

It is an error that comes and goes as they are doing work for the upcoming video app.

Since you rented it, you may want to contact support.

I tried but Steam doesnt wont help anysthing not steam, and since its a lionsgate film... and wont do refunds for the same reason