Gamivo key

[Steve]

I got a slay the spire cd key from gimivo, when entered the key it came up saying a duplicate key, i contacted gamivo who asked for the normal proof they ask for with screenshots, after sending all the relevent screenshots. They are now asking for me.....

Please be informed that the merchant has requested to provide him with the Date of Activation for this game code provided by Steam's Customer Support Service.

In order to inquire about this issue, please follow this link: https://help.steampowered.com/en/wizard/HelpWithWalletCode and ask for the date of activation for the received code.

Please send us a screenshot of Steam's reply having in mind that the key in question should be visible as mentioned.

if i never activated the game myself how will i get this information?

[ReBoot]

They're screwing you over. Issue a chargeback, let them eat the fruits of their failure. Its not your problem they screw you over, so why should you suffer?

[Steve]

Yea this had been going on since last friday, i sent them all the screenshots the originally wanted now there asking for something i dont think i can obtain. Learn from your mistakes i guess i wont use them again.

[Cheezus Crisp]

Judging from the past posts that I've read on the forums about people complaining about Gamivo, it seems like they have a horrible reputation of giving duplicate keys. When you receive one and you contact support about it, they would ask you for the date of the activation which is information that you physically cannot get hence why they're asking you. They're only delaying and stalling you as long as you can before the chargeback/refund period is over so they get to run away with your money.

[Steve]

Ursprünglich geschrieben von Ceezus Crisp:

Judging from the past posts that I've read on the forums about people complaining about Gamivo, it seems like they have a horrible reputation of giving duplicate keys. When you receive one and you contact support about it, they would ask you for the date of the activation which is information that you physically cannot get hence why they're asking you. They're only delaying and stalling you as long as you can before the chargeback/refund period is over so they get to run away with your money.

That seems exactly whats happening, would i go through paypal to get my money back? many thanks.

[Cathulhu]

Yes, open up a dispute from within paypal.

[Steve]

Ursprünglich geschrieben von Cathulhu:

Yes, open up a dispute from within paypal.

Thanks

[Steve]

Gamivo just sent this. After showing 6 screenshots of proof before this...

Hello,

Thank you for your message.

Could we kindly ask you to refer to this short instruction that shows how to contact the Steam's Support?

1. Click on My Steam Gift Card or Wallet Code is damaged.
2. Scroll down and click on Contact the Support.
3. Write down your message.

Best regards,
Nero

[Cheezus Crisp]

Ursprünglich geschrieben von Sim Simma:

they just sent this.....

Hello,

Thank you for your message.

Could we kindly ask you to refer to this short instruction that shows how to contact the Steam's Support?

1. Click on My Steam Gift Card or Wallet Code is damaged.
2. Scroll down and click on Contact the Support.
3. Write down your message.

Best regards,
Nero

It's BS. Steam support will never provide you the date of the activation for the code for obvious reasons.

[Steve]

Ursprünglich geschrieben von Ceezus Crisp:

Ursprünglich geschrieben von Sim Simma:

they just sent this.....

Hello,

Thank you for your message.

Could we kindly ask you to refer to this short instruction that shows how to contact the Steam's Support?

1. Click on My Steam Gift Card or Wallet Code is damaged.
2. Scroll down and click on Contact the Support.
3. Write down your message.

Best regards,
Nero

It's BS. Steam support will never provide you the date of the activation for the code for obvious reasons.

Yea ive opened a dispute through Paypal.

[Papa Joe]

Ursprünglich geschrieben von Sim Simma UK:

Ursprünglich geschrieben von Ceezus Crisp:

It's BS. Steam support will never provide you the date of the activation for the code for obvious reasons.

Yea ive opened a dispute through Paypal.

Did you get your refund then? I got scammed by Gamivo too, wondering what my best option is.

[Steve]

Ursprünglich geschrieben von Papa Joe:

Ursprünglich geschrieben von Sim Simma UK:

Yea ive opened a dispute through Paypal.

Did you get your refund then? I got scammed by Gamivo too, wondering what my best option is.

No refund after a long time fighting only option they gave me was credit to the amount i spent to use only on gamivo, ive never used them since and never will again.

[Cathulhu]

Ursprünglich geschrieben von Cathulhu:

Yes, open up a dispute from within paypal.

Why haven't you filed a dispute with your payment processor?

[Steve]

I ended up taking the credit and just would never use again, i now just stick to steam.

[J4MESOX4D]

Ursprünglich geschrieben von Sim Simma UK:

I ended up taking the credit and just would never use again, i now just stick to steam.

Any online retailer listed here https://isthereanydeal.com/ is fine.

[Heeby-Jeeby]

Ursprünglich geschrieben von Sim Simma UK:

Yea ive opened a dispute through Paypal.

Ursprünglich geschrieben von Sim Simma UK:

No refund after a long time fighting only option they gave me was credit to the amount i spent to use only on gamivo, ive never used them since and never will again.

So you opened up a dispute with Paypal and Paypal sided with Gamivo and denied you?