download progress reset? :: Help and Tips

All Discussions > Steam Forums > Help and Tips > Topic Details

31 Oct 1, 2019 @ 2:16am

download progress reset?

Just downloaded 60 of 80 Gb of the game, then needed to restart my computer. I thought i can continue downloading the game, but now it says i got 0 of 80 Gb and that i cant record more data on my hard disk. My hard disk literally got filled with the 80 Gb (but i am at 0 now?).
Pls help

< >

Showing 1-14 of 14 comments

ReBoot Oct 1, 2019 @ 2:23am

Delete the download cache. That will help matters short -term. Long term, close Steam properly before shutting down.

31 Oct 1, 2019 @ 2:42am

Originally posted by ReBoot:
Delete the download cache. That will help matters short -term. Long term, close Steam properly before shutting down.

it doesnt help at all

Cathulhu Oct 1, 2019 @ 2:56am

Game was updated in the meantime, old files no longer available so download is impossible to finish with the old data. Hence, the reset.

Additionally, disk space is reserved at the start of the download so the download can properly finish even if the disc gets full in the meantime.

Last edited by Cathulhu; Oct 1, 2019 @ 2:57am

 zi0 Oct 1, 2019 @ 11:17am

what game it was?

Cathulhu Oct 1, 2019 @ 11:38am

In his other thread in the German forum he said it was NBA 2k20.

🌐ᴢᴈᴇᴇᴋ Oct 2, 2019 @ 3:18pm

Repairing A Reset Download

Pause the download via the Steam > Library > Downloads.
Navigate to the library download directory.
<Steam Library>/steamapps/downloading/
Move the folder <App ID> one folder up.
<Steam Library>/steamapps/
The app id can be found by reading the URL of the game store page.
Navigate to the library common directory and take note of the game folder name for the game.
Uninstall the game via Steam > Library.
Move the previously relocated directory <App ID> from the steamapps folder to the common folder, and then rename the folder as the previously noted name in step 4.
From the Steam > Library window, re-initiate the installation. Steam will detect the files present and should pickup from where you left off.

https://steamcommunity.com/discussions/forum/1/135513549102777140/?ctp=2#c1621724915772073325

76561198099304441 May 26, 2021 @ 1:24am

Thank you Z3eek you fixed my download that was at 2gb /14 gb back to 10gb /14gb for dota2. i'm almost finished, all thanks to you

dragos hollywood May 26, 2021 @ 4:20am

Delete the download cache

Lel May 26, 2021 @ 4:23am

delete the download cache

kamilozoo May 26, 2021 @ 5:34am

idk

#10

🌐ᴢᴈᴇᴇᴋ Jun 2, 2021 @ 10:26am

@JdD Glad to help, have fun!

#11

Creativebon Oct 5, 2021 @ 10:43am

SAVE my bandwidth!!! Thank you it works treats! :)

90gb and i switch off next day, back to 0 i was like WTF...!! and follow your instruction and now its 90GB resuming.. Shame Steam had not fixed this issue!

Originally posted by 🌐ᴢᴈᴇᴇᴋ:
Repairing A Reset Download
Pause the download via the Steam > Library > Downloads.
Navigate to the library download directory.
<Steam Library>/steamapps/downloading/
Move the folder <App ID> one folder up.
<Steam Library>/steamapps/
The app id can be found by reading the URL of the game store page.
Navigate to the library common directory and take note of the game folder name for the game.
Uninstall the game via Steam > Library.
Move the previously relocated directory <App ID> from the steamapps folder to the common folder, and then rename the folder as the previously noted name in step 4.
From the Steam > Library window, re-initiate the installation. Steam will detect the files present and should pickup from where you left off.

https://steamcommunity.com/discussions/forum/1/135513549102777140/?ctp=2#c1621724915772073325

#12

ShadowDemen Jul 29, 2023 @ 12:56am

Originally posted by 🌐ᴢᴈᴇᴇᴋ:
Repairing A Reset Download
Pause the download via the Steam > Library > Downloads.
Navigate to the library download directory.
<Steam Library>/steamapps/downloading/
Move the folder <App ID> one folder up.
<Steam Library>/steamapps/
The app id can be found by reading the URL of the game store page.
Navigate to the library common directory and take note of the game folder name for the game.
Uninstall the game via Steam > Library.
Move the previously relocated directory <App ID> from the steamapps folder to the common folder, and then rename the folder as the previously noted name in step 4.
From the Steam > Library window, re-initiate the installation. Steam will detect the files present and should pickup from where you left off.

https://steamcommunity.com/discussions/forum/1/135513549102777140/?ctp=2#c1621724915772073325

I can confirm this works.
the (App ID) is a bunch of 6 numbers as previously mentioned by the original poster ( z3eek) and can be moved to any folder temporarily until needed for step 6 of z3eek instructions