Dune Tiger Sep 28, 2019 @ 9:53am
Cannot purchase anything
Tried various payment methods to no avail. Only states that an unexpected problem has occurred and now I'm locked out for trying too many times. Is something going on in the background?
< >
Showing 46-60 of 259 comments
S.T.A.L.K.E.R Oct 1, 2019 @ 8:58pm 
same for me whit card not work
GodfatherPlunger Oct 1, 2019 @ 11:31pm 
paying with giropay (a german online banking service) is also not working for me
[TGC] Ocelly Oct 2, 2019 @ 1:51am 
Sounds like nearly all, if not completely all, payments through or to Steam are bugged. Ooh think of all the sweet cash they´re missing out on.

That said, hope they fix it soon.
john Oct 2, 2019 @ 2:54am 
As for sending support requests. I would think the bean counters at Steam are fully aware of the problem "Gotta have that sweet consumer money."
Very strange no comments from Steam on this.
Kre8iveLady Oct 2, 2019 @ 5:46am 
From what people are saying on here, multiple payment methods are being affected, not to mention the number of people experiencing problems with payments not going through. You would think, that if nothing else, plummeting sales would grab Steams attention even if they do completely disregard reports from Steam members.
S.T.A.L.K.E.R Oct 2, 2019 @ 7:25am 
still not work -*-
𒉭 Arbiter 𒉭 Oct 2, 2019 @ 10:14am 
Having the same issue, paypal got stuck and now it tells me I have a pending transaction...
[TGC] Ocelly Oct 2, 2019 @ 10:19am 
Steam support responded to me with a fairly lengthy post. The tl;dr is pretty much "Try again and take a screenshot of the issue you're having, only then will we investigate further. Also try contacting support of PayPal and whatever game you tried to make in-game purchases with."
john Oct 2, 2019 @ 10:52am 
This is just kicking the problem into the long grass.
𒉭 Arbiter 𒉭 Oct 2, 2019 @ 11:05am 
https://help.steampowered.com/wizard/HelpWithPurchase

Figured it out, go here and cancel the pending transactions then just try to purchase again with a different payment method, visa worked for me.
matheww Oct 2, 2019 @ 1:01pm 
I managed to get my failing purchase with PayPal to work by removing the item from my saved cart and then re-adding it to my cart as normal. I thought I'd mention this in case it helps anyone else. Though I may have just being lucky.

I'll definitely be keeping an eye on my PayPal account for any double charges, with all the purchasing issues that appear to be occurring on the Steam store at the moment.
[TGC] Ocelly Oct 2, 2019 @ 3:21pm 
Originally posted by Metal Gear Salad:
https://help.steampowered.com/wizard/HelpWithPurchase

Figured it out, go here and cancel the pending transactions then just try to purchase again with a different payment method, visa worked for me.

Unfortunately not everyone has a different payment method, myself included. Still, cool for the ones that do, I guess.

I managed to get my failing purchase with PayPal to work by removing the item from my saved cart and then re-adding it to my cart as normal. I thought I'd mention this in case it helps anyone else. Though I may have just being lucky.

Hmm.. I doubt that works with adding funds to Steam Wallet as there's no cart, but hopefully that's a functional workaround for buying games/DLC for the time being.
Last edited by [TGC] Ocelly; Oct 2, 2019 @ 3:22pm
[TGC] Ocelly Oct 2, 2019 @ 3:25pm 
Huh. So it's working again on my end. =/ Weird.
Malevolence0127 Oct 2, 2019 @ 4:01pm 
go to steam support and cancel the transactions. That's what i had to do. You will also have to wait until the cooldown between purchases is over (it's 30 seconds unless you have been spamming that buy button, in which case it is more like an hour.)
< >
Showing 46-60 of 259 comments
Per page: 1530 50

Date Posted: Sep 28, 2019 @ 9:53am
Posts: 259