extremely low fps in game

[bro]

I have a Lenovo Legion Y740 laptop. It has i7 9750h, 16gb ram, and rtx2080 max-q. In the main menu's of CSGO, I get literally 10 fps in the menus, but it clears up to 200 in game. But in other games like Assassin's Creed Unity and GTA4, the in-game overlay doesn't work, and the game is just a laggy mess. I can't see how much FPS due to my in-game overlay not working, but it looks like it has a straight 5 FPS in the game menus and in-game on lowest settings, 1080p. Is there anything I can do to fix this, other than to get another gaming setup?

edit: Steam is saying i get exactly 4fps on 1080p. surely, integrated graphics can get higher than this right?

[Zekiran]

First: laptops no matter how much the salesman says it, are not meant as proper gaming rigs.

Second; make sure that your computer is actually USING the dedicated video card, and not the onboard chipset on the motherboard. Disable the chipset and make sure that the card is enabled. Since you don't say what OS it's on (I'm assuming w10) look up how to do that.

Also since you don't indicate whether any of your drivers are updated, or the OS itself, tht would be a nice thing to know for future troubleshooting efforts. Go to the top of your Steam library window and click HELP > SYSTEM INFORMATION, and paste the *ENTIRE* list here. Not curtailed, not guesses, the whole thing please.

Have you made sure that those games are able to run on your OS? Is it 32 or 64b? (I don't know whether 10 comes that way, but... always need to check.)

Did the games in question EVER run properly? Did something change or update between then and now? Or are these the first times you're trying to run the games on that EXACT machine?

[bro]

Originally posted by Zekiran:

First: laptops no matter how much the salesman says it, are not meant as proper gaming rigs.

Second; make sure that your computer is actually USING the dedicated video card, and not the onboard chipset on the motherboard. Disable the chipset and make sure that the card is enabled. Since you don't say what OS it's on (I'm assuming w10) look up how to do that.

Also since you don't indicate whether any of your drivers are updated, or the OS itself, tht would be a nice thing to know for future troubleshooting efforts. Go to the top of your Steam library window and click HELP > SYSTEM INFORMATION, and paste the *ENTIRE* list here. Not curtailed, not guesses, the whole thing please.

Have you made sure that those games are able to run on your OS? Is it 32 or 64b? (I don't know whether 10 comes that way, but... always need to check.)

Did the games in question EVER run properly? Did something change or update between then and now? Or are these the first times you're trying to run the games on that EXACT machine?

Computer Information:
Manufacturer: LENOVO
Model: 81UJ
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
Speed: 2592 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported


Operating System Version:
Windows 10 (64 bit)
NTFS: Supported


Video Card:
Driver: NVIDIA GeForce RTX 2080 with Max-Q Design
Driver Version: 26.21.14.3615
DirectX Driver Version: 26.21.14.3615
Driver Date: 8 24 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 2080 with Max-Q Design
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 15.04" x 8.43" (17.20" diag)
38.2cm x 21.4cm (43.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headset Earphone (Razer ManO'Wa

Memory:
RAM: 16303 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1440961 Mb
Largest Free Hard Disk Block: 900254 Mb
OS Install Date: Dec 31 1969
Game Controller: XInput Controller #1 detected
VR Headset: None detected

[bro]

Originally posted by Zekiran:

First: laptops no matter how much the salesman says it, are not meant as proper gaming rigs.

Second; make sure that your computer is actually USING the dedicated video card, and not the onboard chipset on the motherboard. Disable the chipset and make sure that the card is enabled. Since you don't say what OS it's on (I'm assuming w10) look up how to do that.

Also since you don't indicate whether any of your drivers are updated, or the OS itself, tht would be a nice thing to know for future troubleshooting efforts. Go to the top of your Steam library window and click HELP > SYSTEM INFORMATION, and paste the *ENTIRE* list here. Not curtailed, not guesses, the whole thing please.

Have you made sure that those games are able to run on your OS? Is it 32 or 64b? (I don't know whether 10 comes that way, but... always need to check.)

Did the games in question EVER run properly? Did something change or update between then and now? Or are these the first times you're trying to run the games on that EXACT machine?

it's a 64 bit OS and I've had no issues with any performance issues until a couple days ago. I'm pretty sure there was a windows update when i shut down my laptop one time, but there were no game updates. I am on windows10. Also, in device manager, the only thing under display adapters is the rtx2080

[Komrade]

Originally posted by yungchino:

Originally posted by Zekiran:

First: laptops no matter how much the salesman says it, are not meant as proper gaming rigs.

Second; make sure that your computer is actually USING the dedicated video card, and not the onboard chipset on the motherboard. Disable the chipset and make sure that the card is enabled. Since you don't say what OS it's on (I'm assuming w10) look up how to do that.

Also since you don't indicate whether any of your drivers are updated, or the OS itself, tht would be a nice thing to know for future troubleshooting efforts. Go to the top of your Steam library window and click HELP > SYSTEM INFORMATION, and paste the *ENTIRE* list here. Not curtailed, not guesses, the whole thing please.

Have you made sure that those games are able to run on your OS? Is it 32 or 64b? (I don't know whether 10 comes that way, but... always need to check.)

Did the games in question EVER run properly? Did something change or update between then and now? Or are these the first times you're trying to run the games on that EXACT machine?

it's a 64 bit OS and I've had no issues with any performance issues until a couple days ago. I'm pretty sure there was a windows update when i shut down my laptop one time, but there were no game updates. I am on windows10. Also, in device manager, the only thing under display adapters is the rtx2080

You need to reinstall your GPU drivers. Do it with DDU in safe mode.

[Zekiran]

^^ Yup. Also see how it says 'two' video cards? Make SURE that the one on your motherboard is OFF.

[bro]

Originally posted by Zekiran:

^^ Yup. Also see how it says 'two' video cards? Make SURE that the one on your motherboard is OFF.

how do i do that? in the device manager under the display adapters tab, it says i only have an rtx2080; there's no other gpu listed

[Jib]

Originally posted by yungchino:

I have a Lenovo Legion Y740 laptop. It has i7 9750h, 16gb ram, and rtx2080 max-q. In the main menu's of CSGO, I get literally 10 fps in the menus, but it clears up to 200 in game. But in other games like Assassin's Creed Unity and GTA4, the in-game overlay doesn't work, and the game is just a laggy mess. I can't see how much FPS due to my in-game overlay not working, but it looks like it has a straight 5 FPS in the game menus and in-game on lowest settings, 1080p. Is there anything I can do to fix this, other than to get another gaming setup?

buy new computer

[bro]

Originally posted by notkennyS:

Originally posted by yungchino:

it's a 64 bit OS and I've had no issues with any performance issues until a couple days ago. I'm pretty sure there was a windows update when i shut down my laptop one time, but there were no game updates. I am on windows10. Also, in device manager, the only thing under display adapters is the rtx2080

You need to reinstall your GPU drivers. Do it with DDU in safe mode.

bro thank u so much it actually worked

[Komrade]

Originally posted by yungchino:

Originally posted by notkennyS:

You need to reinstall your GPU drivers. Do it with DDU in safe mode.

bro thank u so much it actually worked

No problem, glad to hear.