Valve KYC ?

[KOEX studio]

Hi I am registering with Steamworks and i got a email from "Know Your Customer (KYC)" that they require document evidence such as my passport.

The email is from- [e-mail]

I want to check if this is normal and not a scam, thanks

[Satoru]

This is typical as to prove you are the legal entity that you propose to be for purposes of being paid on Steam

[Zekiran]

You have to be able to prove that you're legally able to publish, and accept money for, your works. And yes, it's taxed.

[Innovision Inc]

I send our company's Chinese certification since the KYC is required, but they said it is INVALID TAX INFORMATION and NOT ELIGIBLE FOR TREATY BENEFITS, We have no other useful documents, How we can past the tax part?

[Zekiran]

Originally posted by Beijing Innovision Inc:

I send our company's Chinese certification since the KYC is required, but they said it is INVALID TAX INFORMATION and NOT ELIGIBLE FOR TREATY BENEFITS, We have no other useful documents, How we can past the tax part?

Talk to steam's financial department. If you're in China, there will be very, very different laws that they must follow.

[Innovision Inc]

Thank you very much, I feel that it is so long time to get the feedback from finance department.