I got violated the Steam Terms of Service Agreement and I need help

[Kainé]

At 19th december I got message from steam Support and They Said "These accounts are being used for commercial purposes, which is a violation of the rules in the Steam Subscriber Agreement. Because of this infraction, we won't be able to assist you with this request. "
I acknowledgment of my bad but not at all of my accounts violated the Steam Terms of Service Agreement. My account got it although I don't use for commercial purposes, I had created my account since 2015, it's really old than accounts else. and I created other accounts look the same name and when I got violated the Steam Terms of Service Agreement. Purchasing, gifting, trading, buying and selling items on the Community Market, and cd-key activation have been disabled but why they still block "86" (my name account). I know my inventory is very small value but they can't block trade for this reason so you can look at my evidence to get some freehand on my account.
thank for your read.

[Crystal Sharrd]

Technically, for violating the SSA, they could've removed all your access to the games on that account.

[cSg|mc-Hotsauce]

Contact support. Only they can help you with this.

[Kainé]

Originally posted by sonic65101:

Technically, for violating the SSA, they could've removed all your access to the games on that account.

But i don't violate the SSA because I play the game this account,only other accounts different "86" get violated the Steam Terms of Service Agreement.

[Kainé]

Originally posted by cSg|mc-Hotsauce:

Contact support. Only they can help you with this.

:qr:

I can't find a topic related to this issue

[Muppet among Puppets]

Well, if you do wrong, the consequence is meant for you.
Otherwise many people would have a dark alter ego account.

[cSg|mc-Hotsauce]

Originally posted by Muppet among Puppets:

Otherwise many people would have a dark alter ego account.

Mine are all the same.

[Forcen]

You got off easy, you got to keep all your games.

Make a new account if you wanna buy something and don't get in trouble again.

[Zekiran]

They cannot assume that you're NOT going to do whatever tos breaking thing you did, on the other accounts, though. For all they know, you will. So... I can't possibly fault them for wanting to prevent this from happening when they KNOW you're the same person.

[dont add me]

You're lucky valve didn't do worse.

"B. Subscriptions; Content and Services

As a Subscriber you may obtain access to certain services, software and content available to Subscribers. The Steam client software and any other software, content, and updates you download or access via Steam, including but not limited to Valve or third-party video games and in-game content, and any virtual items you trade, sell or purchase in a Steam Subscription Marketplace are referred to in this Agreement as “Content and Services”; the rights to access and/or use any Contents and Services accessible through Steam are referred to in this Agreement as "Subscriptions.""

...

"Valve hereby grants, and you accept, a non-exclusive license and right, to use the Content and Services for your personal, non-commercial use"

...

"You are entitled to use the Content and Services for your own personal use, but you are not entitled to ... exploit the Content and Services or any of its parts for any commercial purpose"

...

"C. Termination by Valve

Valve may cancel your Account or any particular Subscription(s) at any time in the event that (a) Valve ceases providing such Subscriptions to similarly situated Subscribers generally, or (b) you breach any terms of this Agreement (including any Subscription Terms or Rules of Use). In the event that your Account or a particular Subscription is terminated or cancelled by Valve for a violation of this Agreement or improper or illegal activity, no refund, including of any Subscription fees or of any unused funds in your Steam Wallet, will be granted."

http://store.steampowered.com/subscriber_agreement/

If I am correctly interpreting this, then your accounts could have easily been terminated entirely. You were lucky. Instead they were simply restricted.

If some of your accounts were never used for commercial purposes, then you might have a case for getting those specfifc accounts unrestricted. I'm not seeing anything in the agreement that states valve may terminate any or all of your accounts or subscriptions over a violation which involves only one or a few of them and not all of them. If anyone else finds something like that, then do feel free to correct me.

However, I would also like to note that there is a similar scenario which is regularly occuring... VAC bans are issued for multiple accounts when only one of them was used for cheating. This can happen when multiple accounts are linked to the same phone and one of them is caught using cheats. In that case, all accounts linked to that phone will recieve the same ban.

[Muppet among Puppets]

They just say your account. And you.
Which in case you have several adapts to each of them.

"I was wearing a tiger mask when i did it. Do you see me wearing a tiger mask now, officer?"

[Kainé]

I'm not scammer or cheater, I just want to make money from rent. Although it's wrong but It's not about stealing or cheating on anyone.

[ReBoot]

Money from rent? From renting out your Steam account?

[Donna Pinciotti]

What did you do?

[Kainé]

Rent accounts and of course not at My account, I create the other new accounts to do this.

[Theblaze]

Originally posted by Kainé:

Rent accounts and of course not at My account, I create the other new accounts to do this.

So you indeed did this for "commercial purposes".

You are not allowed to sell, transfer, buy or "rent" Steam Accounts.

Since this is a clear violation of the SSA, Valve may terminate all other accounts made by you.