onurnar Dec 17, 2016 @ 3:46am
Uplay-google authenticator key code and steam
Uplay request google authenticator key code and google authenticator request cd key but I purchased from steam and have no cd key etc.
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Showing 1-9 of 9 comments
Incredible HLK Dec 17, 2016 @ 5:31am 
library, click the game, cd key link is on the right
onurnar Dec 17, 2016 @ 5:43am 
Sorry, but I don't see a cd key link on right. The game is watch dogs 2 and supporter is Ubisoft. However, to login ubisoft, it request google authenticator verification code however google authenticator request cd key or barcod.
Incredible HLK Dec 17, 2016 @ 5:46am 
perhaps the watch dogs 2 forum is familiar with this error? try their discussion board?
Satoru Dec 17, 2016 @ 6:00am 
https://support.ubi.com/en-GB/Faqs/000025170/Secure-your-account-with-2-Step-Verification

Log into your uplay account to activate the game on uplay

If you can't that's a uplay issue not a steam one
Gohan Dec 17, 2016 @ 6:02am 
gg:steamhappy:
onurnar Dec 17, 2016 @ 6:05am 
But to login uplay, it request verification code from google authenticator and google request cd key to give verification code?
StickyPawz Dec 17, 2016 @ 6:12am 
If you really *need* a google authenticator code (which Uplay says is "optional"), then get one generated from the app YOU must have downloaded onto your smartphone.

If you DIDN'T opt-in to using the google authenticator, then you don't need one to access Uplay.
Last edited by StickyPawz; Dec 17, 2016 @ 6:18am
Satoru Dec 17, 2016 @ 6:48am 
Again

LOG INTO YOUR UPLAY ACCOUNT

Your uplay account has two factor enabled on it

Go get your Google Authenticator and log into UPlay

https://support.ubi.com/en-GB/Faqs/000025170/Secure-your-account-with-2-Step-Verification

Read the link above
Last edited by Satoru; Dec 17, 2016 @ 6:56am
Rennó Feb 11, 2018 @ 4:01am 
We CANNOT login. This has been enabled on Ubisoft accounts without warning or consent. I'm locked out of my account with no recourse until the next business day. This is absurd, what kind of game developer and service providers locks their customers out of content they have already paid for?
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Date Posted: Dec 17, 2016 @ 3:46am
Posts: 9