Not Receiving Verification Code.

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Cethyshark Dec 14, 2016 @ 9:50pm

I logged out of my account about 10 days ago so that my friend could log into his on my computer and when i went back to log into mine, It requested that I input the verification code send to my email. When I went to check my email, it wasn't there. Yes I checked the spam folder, yes i tried searching for the @noreply and @steampowered emails and still nothing. This Is an issue that has been happening for 10 days and everyday I try to log in, in the hopes that from some divine christmas miracle they send me the code. I have changed my email, my password, my steam guard settings, i've added a new phone number to my account and still ♥♥♥♥♥♥♥ nothing. Im getting extremely pissed. Any Solutions?

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Showing 1-12 of 12 comments

Darven Dec 14, 2016 @ 9:56pm

why dont u try to add on your account the steam mobile authenticator? so the code will be sent to your phone, maybe it works (and later you can go back to steam guard on your email)

Cethyshark Dec 14, 2016 @ 9:58pm

I would love to, but I can't log onto my mobile app either. It requires the code, and im not getting one.

Darven Dec 14, 2016 @ 10:04pm

and if you try to deactivate your steam guard? i think you will not need to put any code if you do it

Cethyshark Dec 14, 2016 @ 10:07pm

Yeah, i've tried that, and it still requires the code. and on top of that I got a 15 day market ban for turning it off.

Darven Dec 14, 2016 @ 10:19pm

i found it on steam support but i dont know if it will help u.

What do I do if I do not receive a Steam Guard email when I am prompted for the access code?

Steam Guard emails are sent to the last email address registered for your Steam account.

If you are not receiving Steam Guard emails:

Verify that you are accessing the email address registered to your Steam account

Check your email spam filter to ensure the message was not flagged as spam

Add support@steampowered.com and noreply@steampowered.com to your contacts or trusted senders list within your email client

Wait up to 30 minutes for the email to be delivered. Even though Steam instantly sends the Steam Guard code email, you may encounter a delay with some email providers depending on their server load and processing times.

if nothing in this list help you the only alternative is to contact the Steam Support, you can do it in this link: https://help.steampowered.com/en/wizard/HelpWithSteamIssue?issueid=808

Darven Dec 14, 2016 @ 10:25pm

anyway it seems like a stupid question but did you try to change the "server" of the email that u used (if u didnt do it) like if you were using an email of hotmail you could try to use one of gmail (and if you try and doesnt work you must contact the support).