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OJ Sep 26, 2017 @ 1:20pm
Fake email from noreply@steampowered.com ?
Hello, <MY LOGIN HERE>

This code will be used to restore the Steam account:

5T8DWK0V (this is not real code, just for example,contains 8 symbols)

The Steam Team
https://help.steampowered.com

Anyone help?
Last edited by OJ; Sep 26, 2017 @ 1:22pm

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Showing 1-11 of 11 comments
StickyPawz Sep 26, 2017 @ 1:28pm 
Is it fake? Or does someone know your login/password and is triggering a reset?

(Which fails because you still have access to your email)

EDIT: Do you use steam guard? Mobile authenticator?
Last edited by StickyPawz; Sep 26, 2017 @ 1:29pm
#1
我有点不正常 Sep 26, 2017 @ 1:28pm 
Is it fake? Or does someone know your login/password and is triggering a reset?
#2
OJ Sep 26, 2017 @ 1:39pm 
No one know it. How do I initiate this procedure by my own? All codes, which I can request, contains only 5 symbols.
Last edited by OJ; Sep 26, 2017 @ 1:40pm
#3
depota kamo tanan (4u) Sep 26, 2017 @ 1:51pm 
Originally posted by OJ:
No one know it. How do I initiate this procedure by my own? All codes, which I can request, contains only 5 symbols.
Backup codes have 7 characters; recovery code has 6.
#4
OJ Sep 26, 2017 @ 2:00pm 
Originally posted by @f0ru:
Originally posted by OJ:
No one know it. How do I initiate this procedure by my own? All codes, which I can request, contains only 5 symbols.
Backup codes have 7 characters; recovery code has 6.

I only use Steam Guard email. I cant see options,which someone can use, for send emails like this to my inbox.
#5
depota kamo tanan (4u) Sep 26, 2017 @ 2:06pm 
Originally posted by OJ:
Originally posted by @f0ru:
Backup codes have 7 characters; recovery code has 6.

I only use Steam Guard email. I cant see options,which someone can use, for send emails like this to my inbox.
I see. Just to be safe, deauthorize all devices and change your password immediately.
#6
OJ Sep 26, 2017 @ 2:22pm 
Ok. This is real email? From which Steam page it was sent?
#7
Mukky Sep 26, 2017 @ 2:42pm 
Originally posted by OJ:
Ok. This is real email? From which Steam page it was sent?
Do what @f0ru said, then it wouldn't matter who sent what from where
#8
OJ Sep 26, 2017 @ 3:19pm 
Originally posted by Mukky:
Originally posted by OJ:
Ok. This is real email? From which Steam page it was sent?
Do what @f0ru said, then it wouldn't matter who sent what from where


I just want know. If anyone have this info pls let me know.

I change all credentials .
Last edited by OJ; Sep 26, 2017 @ 3:21pm
#9
depota kamo tanan (4u) Sep 26, 2017 @ 3:27pm 
Originally posted by OJ:
Originally posted by Mukky:
Do what @f0ru said, then it wouldn't matter who sent what from where


I just want know. If anyone have this info pls let me know.

I change all credentials .
It is better to assume the worse so that you can be prepared. It also is the legitimate domain of the email address.
#10
76561198141253332 Sep 26, 2017 @ 5:24pm 
Is it fake? Or does someone know login/password and is triggering a reset?

If mail actually comes from support in such scenario there may be two factors:
someone know your login name and password & try to reset
or
someone access old support messages which directly related to any change in email id{ primary - secondary } means some one accessing your primary email id .



#11
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Date Posted: Sep 26, 2017 @ 1:20pm
Posts: 11
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