gtx 1080 problems :: Help and Tips

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MR. MAGOO Nov 13, 2017 @ 6:40pm

gtx 1080 problems

has any one seen this before it's a 8gb card gpu-z shows 8gb but every game is showing only a 2gb card installed

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Showing 1-10 of 10 comments

DirtyFishy Nov 13, 2017 @ 6:43pm

Have you made sure the PC isn't using the on board chip?

a Hippobottomus Nov 13, 2017 @ 6:47pm

steam > help > system info

MR. MAGOO Nov 13, 2017 @ 6:49pm

I don't think it can it's a z270 with a 7700k display is hooked up to the gpu this problem just started today. ran 3dmark fire and got the same score as always but GTA-V I dropped from 90ish fps at 1440p to mid 50's and shows memory cap at 2gb.

MR. MAGOO Nov 13, 2017 @ 6:49pm

Originally posted by a Hippobottomus:
steam > help > system info

I will do that when I get home

MR. MAGOO Nov 13, 2017 @ 9:06pm

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 4200 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8813
DirectX Driver Version: 23.21.13.8813
Driver Date: 10 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080
VendorID: 0x10de
DeviceID: 0x1b80
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 2x
Primary VRAM: 2119 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16348 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191016 Mb
Largest Free Hard Disk Block: 410901 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

a Hippobottomus Nov 14, 2017 @ 3:48am

Originally posted by MR. MAGOO:
Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 4200 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8813
DirectX Driver Version: 23.21.13.8813
Driver Date: 10 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080
VendorID: 0x10de
DeviceID: 0x1b80
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 2x
Primary VRAM: 2119 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16348 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191016 Mb
Largest Free Hard Disk Block: 410901 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

weird it says only 2119Mb... hm...

MR. MAGOO Nov 14, 2017 @ 10:22am

that's what gets me gpu-z shows 8gb every thing else shows 2gb. windows 10 display info shows 8gb.

a Hippobottomus Nov 14, 2017 @ 10:23am

Originally posted by MR. MAGOO:
that's what gets me gpu-z shows 8gb every thing else shows 2gb. windows 10 display info shows 8gb.

Try updating drivers.

MR. MAGOO Nov 14, 2017 @ 10:40am

now that you say that I do think this started the day I got the latest driver update when I get home I am going to fully uninstall all nvidia drives and start fresh

MR. MAGOO Nov 17, 2017 @ 7:34pm

update 388.31 has fixed it now shows
Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 4200 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8813
DirectX Driver Version: 23.21.13.8813
Driver Date: 10 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 143 Hz
DirectX Card: NVIDIA GeForce GTX 1080
VendorID: 0x10de
DeviceID: 0x1b80
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 2x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16348 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191016 Mb
Largest Free Hard Disk Block: 410902 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

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All Discussions > Steam Forums > Help and Tips > Topic Details

Date Posted: Nov 13, 2017 @ 6:40pm

Posts: 10

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