hastor Oct 15, 2017 @ 2:44pm
Icons turn blank when desktop is 4k
About half my Steam icons turn blank when I run my display at 4k resolution. If I switch windows back to 1080p, the icons have their graphic again. Deleting and creating the shortcut again doesn't change this, same ones are always blank in 4k. Other games have icons either way. Only affected Steam games, and only about half of them. Seems really weird and maybe like a bug...
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Showing 1-7 of 7 comments
miroslav.houdek Dec 26, 2020 @ 10:20am 
Still happening in (almost) 2021. Seems like Windows 10 scaling problem.
Zekiran Dec 26, 2020 @ 1:59pm 
Originally posted by miroslav.houdek:
Still happening in (almost) 2021. Seems like Windows 10 scaling problem.


It always has been, which is why Steam can't help with this problem.
Iceira Dec 26, 2020 @ 2:56pm 
Well i cant promish this will work, and later give issue then ypu forgot it and then steam fix or update it.

locate steam.exe , try turn off HIGH DPI or let app controll it, this is seen before with games and fix such , but how will it work with steam i cant say, because i dont have 4k yet.

but i do have seen High DPI on Main pc give issue with older games , so i know it work then, but if this tweak work with steam is another matter maybe.

you could say problem is then app is not build for it and Graphic card is.
and as you get it now what then steam fix it give new issue if you did not set right option and let app controll it. ( whats the old saying make 3M postit, on monitor so you never forget it. )
besure such option dont fall off i dont care if you make a pocket with not so it wont drop off , its simple just a heads up, never forget you do such. well gl with it. if you even need it in the first place.
Last edited by Iceira; Dec 26, 2020 @ 2:59pm
hastor Dec 26, 2020 @ 5:33pm 
I've just stopped using desktop icons and only launch things from the steam app itself. Just as well since I share the PC with my partner (and we share our libraries) so neither of us use auto-login.
Jack Schitt Dec 26, 2020 @ 5:50pm 
This is probably a combination of the quality the icons are and Windows scaling options. I do not know whether the icons are automatically generated when a developer submits their game to Steam or the developer is responsible to make them. Either way this is happening because they're not 4k quality. One thing you can try to correct it is right-click on the steam.exe > properties > compatibility > change high DPI settings (button at bottom of compatibility tab) and either run the troubleshooter or play with the settings to see if there's a combination of the settings that corrects it. The settings I think might be most likely to correct it is checking the check box at the bottom and letting the application handle the scaling.

Another option is to opt in to the beta version of the client and report this issue (search the beta forums first, the beta discussions are on the Steam Beta Group page).

Chances are they're not going to fix this. There are truly only very few things that actually run in 4k. Using 4k settings really doesn't do much other than make everything tiny. Changing resolution doesn't change image quality, image quality is and stays as whatever quality the images was created to be. That's why they're screwing up when you choose 4k settings: the icon images not 4k so they can't run in 4k.

A third option is editing the icon graphics yourself to make them 4k.
pivo Jan 19, 2021 @ 9:16am 
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Date Posted: Oct 15, 2017 @ 2:44pm
Posts: 7