gonsi Oct 15, 2017 @ 6:17am
Hardware Survey wrong primary display size
Anyone know where steam gets screen size in that survey?

I have Samsung SyncMaster BX2235 which is 21.5" but survey detects I have 30.55" screen :coolthulhu:
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DarkPlayer84Tv Oct 15, 2017 @ 6:39am 
it's a little bug :D
Crashed Oct 15, 2017 @ 7:00am 
Originally posted by gonsi:
Anyone know where steam gets screen size in that survey?

I have Samsung SyncMaster BX2235 which is 21.5" but survey detects I have 30.55" screen :coolthulhu:
Did you by any chance flash the firmware in your monitor? Perhaps the DDC information is messed up?
gonsi Oct 15, 2017 @ 7:24am 
Originally posted by __:
Originally posted by gonsi:
Anyone know where steam gets screen size in that survey?

I have Samsung SyncMaster BX2235 which is 21.5" but survey detects I have 30.55" screen :coolthulhu:
Did you by any chance flash the firmware in your monitor? Perhaps the DDC information is messed up?

Nope, I haven't done anything but plug it into PC since it came from store. It does behave oddly sometimes (control panel change options by itself) but its well beyond guarantee so i don't do anything about it.

Hmm... have to google about flashing monitor firmware, maybe it'll fix my issue as well :happycthulhu:
Last edited by gonsi; Oct 15, 2017 @ 7:24am
Crashed Oct 15, 2017 @ 7:26am 
Originally posted by gonsi:
Originally posted by __:
Did you by any chance flash the firmware in your monitor? Perhaps the DDC information is messed up?

Nope, I haven't done anything but plug it into PC since it came from store. It does behave oddly sometimes (control panel change options by itself) but its well beyond guarantee so i don't do anything about it.

Hmm... have to google about flashing monitor firmware, maybe it'll fix my issue as well :happycthulhu:
Maybe the manufacturer may have put the wrong info in the EEPROM code, or just got lazy and used the same code in multiple models assuming nobody would look at the DDC/EDID codes.
Last edited by Crashed; Oct 15, 2017 @ 7:27am
cSg|mc-Hotsauce Oct 15, 2017 @ 7:31am 
What does it state in the survey for your monitor? The model # and everything.

:qr:
gonsi Oct 15, 2017 @ 8:31am 
Only amount (1 no surprises here lol), refresh rate (60hz) and Primary Display Size: 26.65" x 15.00 (30.55" diag) 67.7cm x 38.1cm (77.6cm diag) is mentioned.

PS
There does not seem to be firmware update option for this model, Guess its too ancient hehe
Last edited by gonsi; Oct 15, 2017 @ 8:35am
cSg|mc-Hotsauce Oct 15, 2017 @ 8:32am 
Can you copy/paste what it stated in the survey list to here?

:qr:
gonsi Oct 15, 2017 @ 8:36am 
Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: Z97-HD3
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3200 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 750 Ti
DirectX Driver Name: nvd3dum.dll
Driver Version: 21.21.13.7570
DirectX Driver Version: 21.21.13.7570
Driver Date: 10 25 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 750 Ti
VendorID: 0x10de
DeviceID: 0x1380
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 12125 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2498908 Mb
Largest Free Hard Disk Block: 200249 Mb
OS Install Date: sty 01 1970
Game Controller: None detected
VR Headset: None detected
Dat OS install date...
Last edited by gonsi; Oct 15, 2017 @ 8:38am
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Date Posted: Oct 15, 2017 @ 6:17am
Posts: 9