All Discussions > Steam Forums > Help and Tips > Topic Details
Symple Nov 5, 2017 @ 4:21am
Norton Connectsafe, dns errors, and STARTING A TICKET!!!!
How do I actually talk to steam about this issue? I can not find a link to start a ticket ANYWHERE!
Screenshot - https://ibb.co/gtEhmR
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Theblaze Nov 5, 2017 @ 4:27am 
No need to contact Steam Support as this is not a Steam issue.

Your Security software is blocking Steam.
https://dns.norton.com/faq.html
Last edited by Theblaze; Nov 5, 2017 @ 4:31am
#1
Symple Nov 5, 2017 @ 4:54am 
I've never installed a Norton product or service. My ipv4 and ipv6 are set to automatically obtain, not though Norton. Same with my modem/router. I have IObit malware fighter installed, do you think that uses Norton's DNS servers somehow?

edit- IObit was set to use my computer settings for DNS protect. I changed that to use Comodo secureDNS public server, I guess we will see if that fixes it. I have no idea whats hijacking my DNS to norton but hopefully this will override that and make it work.....
Last edited by Symple; Nov 5, 2017 @ 5:01am
#2
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Nov 5, 2017 @ 4:21am
Posts: 2
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