Can't upload images to Steam guide

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Vanessa 2017年11月3日 22時32分

Can't upload images to Steam guide

I'm in the process of writing a Steam guide but I've suddenly found myself unable to upload images.

It just gives the loading circle indefinitely and never uploads.

I'm just trying to upload one image and it's below the (incredibly pathetic) 2 megabyte upload limit for Steam guides.

I've tried two browsers and the Steam client itself.

Help?

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1-15 / 28 のコメントを表示

🜂∴🜏 Cassie 2017年11月3日 22時51分

I'm not sure what the cause is, but you can always try to clear the browser cache.

Steam > Settings > Web Browser > Delete Web Browser Cache

It could also be a connection problem. See if you are able to upload anywhere else on Steam (e.g. Changing profile picture)

Vanessa 2017年11月3日 22時52分

I can upload just fine elsewhere, and I've already tried the usual jubilee of clearing caches, logging out and in, restarting my computer, etc.

Supper 2017年11月7日 17時16分

Have you figured it out?
If not, what browser do you use?

Vanessa 2017年11月7日 19時02分

I tried Chrome and Firefox - both still don't work. I eventually got the Steam Client to work, but only one image at a time, and I had to click through a dozen folders to get back to my screenshot directory.

Uploading all the images for one guide took me over 4 hours.

Supper 2017年11月8日 11時28分

Vanessa の投稿を引用：
I tried Chrome and Firefox - both still don't work. I eventually got the Steam Client to work, but only one image at a time, and I had to click through a dozen folders to get back to my screenshot directory.

Uploading all the images for one guide took me over 4 hours.

Does your chrome want to stop the uploading? (there would be something in the far right search bar that pops up when you try to upload a piucture) I had this problem and I think it was related to an addon to make sure you only join a https link.

Vanessa 2017年11月8日 20時29分

Supper の投稿を引用：
Vanessa の投稿を引用：
I tried Chrome and Firefox - both still don't work. I eventually got the Steam Client to work, but only one image at a time, and I had to click through a dozen folders to get back to my screenshot directory.

Uploading all the images for one guide took me over 4 hours.
Does your chrome want to stop the uploading? (there would be something in the far right search bar that pops up when you try to upload a piucture) I had this problem and I think it was related to an addon to make sure you only join a https link.

Nope, it just uploaded forever. I do have the HTTPS everywhere addon, but my Firefox was completely unaltered and had the same issue.

ᴹ ᴼ ᴼ ᴺ C A T の投稿を引用：
Vanessa の投稿を引用：
I tried Chrome and Firefox - both still don't work. I eventually got the Steam Client to work, but only one image at a time, and I had to click through a dozen folders to get back to my screenshot directory.

Uploading all the images for one guide took me over 4 hours.
Probably a router or firewall setting. I can't do this at work.

If it happens again, create a wifi hotspot using your mobile phone. This always does the trick for me.

I don't own a mobile phone, unfortunately.

Supper 2017年11月8日 20時47分

Have you tryed to check if you get that error on chrome?
It sould be a little sheild that tells you that the website wants to do something that could cause harm, which would be taking photos from your pc.

ZanyScum 2017年11月9日 1時03分

Just an idea, perhaps something is wrong with the picture?
Too large? Bad format? Bad resolution? Disallowed filename?

Vanessa 2017年11月9日 2時16分

ZanyScum の投稿を引用：
Just an idea, perhaps something is wrong with the picture?
Too large? Bad format? Bad resolution? Disallowed filename?

As I said in the original post, no. They were .png files, under 2MB, that uploaded perfectly fine before, and literally no image, not even ~1k/b jpegs were uploading on chrome or firefox.

ZanyScum 2017年11月9日 2時19分

Perhaps your personal capacity for uploads is reached?
I don't what it is.
I reached it years ago, then one day, months or years later, don't know, I could upload again because they increased the available space.

#10

switch-_-blade 2018年4月6日 5時56分

I am having the same issue on Chrome. And I checked I am not out of Steam Storage. Any suggestions?

#11

Kidboon 2018年4月6日 9時13分

Yeah I don't know what's going on but I was able to upload images fine (all under 2MB PNGs/JPGs) and ever since yesterday I can't upload new images to my workshop item.

I've tried Firefox/Chrome on my work computer and home computer as well as the client at home and on my phone and Chrome on my phone. They all just spin forever. Incredibly frustrating.

#12